User Guide
Alternative Payment
CM5P
12
EN
Refund transaction with Klarna
Description
To perform a refund transaction with Klarna application, the user needs
to know the total amount and the Gateway Transaction ID of the original
Klarna transaction.
The merchant is prompted to enter the amount of the transaction. The
transaction amount is validated to make sure it does not exceed the
maximum amount. Refund transactions with an amount of 0.00 are not
allowed.
Pressing the ”C” button will reset the current amount.
The top right menu allows the merchant to clear the amount.
The top left menu gives access to administrative functions.
Sel
ecting the “Other” button presents the user with other transaction
options such as refund.
User action
The user must select the “Other” button to access the refund option.
Description
By selecting the “Other” button, the terminal will display the n
on-
purchase transaction types.
User action
The user must select the “Refund” button.
