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Warranty
Veo Statement of Limited Warranty
Veo warrants that for a period of 1 (one) year from the date of purchase that this product 1) is free from
manufacturer defects in materials and workmanship and 2) conforms to its specifications. If this product
does not function due to manufacturer defects during the warranty period, Veo, at its option, will either
replace this product with one that is functionally equivalent or will refund your purchase price. These are
your exclusive remedies under this warranty. Please visit our webpage for warranty service. This product
is distributed and sold by Veo. Veo Mini Capture camera is a registered trademark of Veo. All other
products and company names mentioned herein are the trademarks or registered trademarks of their
respective owners.
Who the warranty protects:
This warranty is valid for the original consumer purchaser only.
What the warranty does not cover:
Any Veo product, on which the serial number has been defaced, modified or removed.
•
Damage, deterioration or malfunction resulting from:
§
Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
§
Repair or attempted repair by anyone not authorized by Veo.
§
Any damage of the product due to shipment.
§
Removal or installation of the product.
§
Causes external to the product, such as electric power fluctuations or failure.
§
Use of supplies or parts not meeting Veo's specifications.
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Normal wear and tear.
§
Any other cause which does not relate to a product defect.
•
Removal, installation and set-up service charges by any third party.
•
Costs associated with shipping and/or transporting the product for repair, replacement, or
exchange.
How to get service
:
For information on obtaining warranty service, fill out a technical support form on the Veo web site,
located on our webpage at: http://www.veo.com/support.asp.
To obtain warranty service, you will be required to provide:
•
A copy of the original dated sales slip or sales invoice
•
Your name
•
Your address
•
The serial number of the product
•
A description of the problem
A Technical Support Representative will determine if your problem is covered under this warranty
agreement. If the problem is covered, you will be issued a Return Merchandise Authorization number
(RMA) with specific instructions regarding how the product must be returned to Veo for repair or
replacement.
At this time, replacement or repaired products can only be sent to U.S. addresses. Products cannot be
sent to P.O. boxes.
Limitation of implied warranties
:
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