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VEMCO - VR2AR / VR2AR-X Manual  

15 March 2019 

55 

 

Troubleshooting 

 
 

8.1 

 VUE related troubleshooting 

 

8.1.1 

I cannot connect to my VR2AR receiver 

First confirm that your 

Bluetooth

 connection between VUE and your VR2AR receiver is functional.  If this 

Bluetooth

 connection is functioning correctly, try replacing the D-cell battery in the VR2AR with a new 

battery.  If you are still unable to communicate with the unit, please contact VEMCO to receive RMA 
information and send the unit back to VEMCO for assessment/repair. 
 

8.1.2 

These detected ID’s don’t belong to me

 

We would be very pleased to help connect you with the owners of any unknown IDs.  Use our Unknown IDs 
form at 

http://vemco.com/customer-service/?cs-unknown-ids

 to send a list of the unknown ID’s and all 

associated .vrl files to the VEMCO support team.  VEMCO will first review the data to identify false 
detections and provide you with a false detection report, then we’ll contact the tag owners for all the valid 
detections and request that they contact you directly. 
 

8.1.3 

I see a Battery Usage Indicator reset warning in VUE 

The VUE software and the firmware in your receiver have a battery replacement date feature that needs to be 
synchronized.  
 
You have connected your receiver to VUE, and see the following dialog box: 
 

 

 
You may have done one of the following: 
 

1.

 

You replaced a battery without connecting the receiver to VUE and resetting the Battery Usage 
Indicator (BUI). 
 

2.

 

You did not connect to VUE after having a “Power OFF” and “Power ON” event. 

 

 

 

Содержание VR2AR

Страница 1: ...Requires the use of the latest VUE software www vemco com 15 March 2019 DOC 5563 11...

Страница 2: ...esent a serious health hazard particularly when combined with water Most VEMCO receivers and acoustic releases use this type of battery A battery breach can occur if a VEMCO receiver or acoustic relea...

Страница 3: ...elf and others 4 If a receiver or acoustic release shows any signs of internal pressure or breach do NOT attempt to open it Handle it very gently and store it in an isolated location then call VEMCO C...

Страница 4: ...tion 4 Deployment Important points to consider in a deployment plan and the most common attachment method Section 5 Maintenance How to care for the VR2AR including replacing the battery and how to pre...

Страница 5: ...Options 13 3 6 Select Logging Options 15 3 7 Create Watch Table 17 3 8 Acoustic Release in VUE 18 3 9 Record mode 19 3 9 1 Start a Study 19 3 10 Offload Data 21 3 11 Disconnect communication with rec...

Страница 6: ...VUE 51 7 1 5 What does the Hide this alert in future mean 52 7 1 6 How do I open the Options window 52 7 1 7 I don t want VUE to disconnect from the VR2AR after 30 inactive minutes How do I change tha...

Страница 7: ...may not be used or disclosed without prior written consent of AMIRIX Systems Inc The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by AMIRIX Systems Inc is...

Страница 8: ...umber or location Communicate additional status information to the VR100 200 and make changes to select receiver and transmitter operations while deployed such as power settings Report release status...

Страница 9: ...or allowing any object to impact it as damage may occur that would prevent the receiver from detecting tags or communicating with the VR100 200 Retaining O ring Holds the Retaining Pin in place Hydrop...

Страница 10: ...imately 14 months AR w D cell or 26 months AR X w DD cell Memory 16 MB 1 6 million detections or 32 MB 3 million detections Built in Temperature Sensor Accuracy 0 5 C Resolution 0 1 C Built in Depth S...

Страница 11: ...VEMCO VR2AR VR2AR X Manual 15 March 2019 4...

Страница 12: ...Internal Casing The smaller battery operates the release motor and is already connected The D or DD cell Lithium battery powers all other operations in the VR2AR and is usually shipped unconnected wit...

Страница 13: ...ing a receiver e Disconnect the wireless communication with the VR2AR click the red box with the X in the receiver ribbon 2 Activate at least one 69 kHz tag and place it less than 30 cm 12 away from t...

Страница 14: ...was collected during the test section 3 10 creating a VRL file 7 View the data to verify that the data was stored and retrieved without problems Instructions for viewing data are found in the VUE manu...

Страница 15: ...nnection 3 1Installing the VUE software VUE software is used to communicate with the VR2AR receiver allowing studies to be setup and data to be offloaded The software requires either Windows VISTA Win...

Страница 16: ...r when the red X is not present If this happens follow the suggestions in the Bluetooth Troubleshooting Guide available on our website 3 Connect to the receiver Instructions are found in the receiver...

Страница 17: ...indicates the mode state the receiver is in at the time A bright long red flash once a second indicates that the VR2AR is now ready for wireless communication but is not yet in communication with VUE...

Страница 18: ...ver a VR2AR icon will be displayed in the Bluetooth Devices section of the Home tab with the receiver s serial number for identification It will display all Bluetooth activated receivers LED is flashi...

Страница 19: ...le is saved to the selected directory see VUE user manual The received detections visible in the Detection Monitor are not automatically saved The Detection Monitor section displays detections that ar...

Страница 20: ...uested different default settings for your receiver s consult your order Spec Sheet Also when you initialize your receiver when starting a new study the settings remain as you have selected them here...

Страница 21: ...its ID code it is logged in the receiver s memory STEP 4 Select the power level at which the ID is transmitted A high power setting means the transmission can be heard by receivers at a greater distan...

Страница 22: ...e troubleshooting It can be activated to optionally run in parallel with Normal Diagnostics Mode for a period of 14 days In Fast Diagnostics Mode diagnostic data are logged once per minute in the VR2A...

Страница 23: ...box Click Reset Fast Diagnostics to restart Fast Diagnostics Mode for another 14 days Click Stop Fast Diagnostics to stop Fast Diagnostics Mode To cancel out of the Logging Options window without mak...

Страница 24: ...he tag you want added to the table Select the codespace from the drop down list Tag ID and codespace information was shipped with the tag Click the Add Tag button STEP 2 Click the gear shaped icon in...

Страница 25: ...able as a csv file by clicking on the Export button and selecting a name and location for the file By default the file will be saved in the Documents Vemco VUE folder This exported file can be opened...

Страница 26: ...Setting up a study allows you to enter information in the VR2AR that will aid you in identifying its deployment location and even a description of the study such as the study s title or other informa...

Страница 27: ...tation name is optional and can be selected from a list of existing stations if a database is open or by simply typing in the Station Name line to create a new station If this station is a fixed posit...

Страница 28: ...d data will be stored in the selected file type s and location regardless of if the data is directly imported in to the VUE database or not If a database is not open when data is offloaded then the da...

Страница 29: ...with white X to disconnect the communication between the VR2AR and VUE software A window will appear to confirm that you want to close the VR2AR View window When the communication is disconnected the...

Страница 30: ...rophone to allow an unobstructed view of the surface and free of any biofouling In high flow locations you may consider using hydro dynamically shaped buoys and low profile anchors For the best horizo...

Страница 31: ...not cover the hydrophone and does not leave a glue residue when removed Another option is to use an antifouling paint such as Interlux Micron CSC When using antifouling paint consult the manufacturer...

Страница 32: ...his establishes communication between the VR2AR and the VR100 200 and reduces the talk time necessary to communicate 9 Press the MENU button twice to move back to the Transponding menu 10 Select Acous...

Страница 33: ...nd removing it Place the O ring in a safe location for use later Replacements are available from VEMCO STEP 1 Locate one end of the retaining pin The ends can be seen inside the O ring groove STEP 2 U...

Страница 34: ...s pin would result in the lug not releasing DO NOT grease the retaining O ring Insert the threaded end of the mooring lug shown below on right onto the threaded rod in the end of the VR2AR STEP 6 Turn...

Страница 35: ...VR2AR VR2AR X Manual 15 March 2019 28 Push the Retaining O ring over the edge of the case so it sits in the groove Check the circumference of the case to verify the O ring is securely in the groove ST...

Страница 36: ...commends the VR2AR be opened in a controlled environment and not in the field or on the deck of a boat Make sure there is absolutely no water on or near the VR2AR case Water even in a small quantity c...

Страница 37: ...and therefore the end cap until turning become easier NOTE The Float attachment bracket may rotate on the case STEP 3 Remove the steel rod from the VR2AR case and set it aside Continue by hand twistin...

Страница 38: ...and pull the connector apart The connector is small and a small flat screw driver may be helpful Grip one end of the battery and lift it out of the battery compartment VR2AR model shown STEP 3 Place...

Страница 39: ...ide the battery compartment see arrow in photo below and left VR2AR model shown Press the wired end of the battery down into the battery compartment STEP 1 Position the receiver so you can see the Sta...

Страница 40: ...bottom of the VR2AR to reduce the occurrence of condensation in the VR2AR Three of these packs should remain in the receiver case during storage and deployment We recommend that you replace the desicc...

Страница 41: ...e receiver Apply pressure to the rod so it turns in a clockwise direction when you are facing the hydrophone Continue moving the rod until the end cap touches the edge of the outer cylinder Don t over...

Страница 42: ...ver to VUE software see steps at sections 3 3 Activate Wireless feature and 3 4 Establish Bluetooth communication Once VUE has connected to the VR2AR receiver it will determine if a BUI reset is requi...

Страница 43: ...ect which may damage the groove surface when removing the O rings 1 Use a lint free cloth to grip two points on the O ring with your thumb and finger approximately 5 cm apart It s best to start with t...

Страница 44: ...he internal electronics If you find debris dirt dust hair etc inside a groove then use a lint free swab to remove it If you find a scratch in any of the O ring surfaces then contact our Support depart...

Страница 45: ...ire O ring is in the groove 3 Slowly move the second O ring over the VR2AR s body over the threads and into the remaining groove Check that it s entirely in the groove 4 Clean any grease that may have...

Страница 46: ...more frequently as illustrated in the table below Time required to fill VR2AR memory based on variable detection time Valid detection every Time to fill 16 MB memory 20 Sec 12 months 30 Sec 18 months...

Страница 47: ...dy for Bluetooth wireless technology communication red light on constantly Communicating with VUE software using Bluetooth wireless technology Green flashes only occur if the transmit feature is enabl...

Страница 48: ...xt time that feature is used For example if Confirm before closing VR2AR is selected then a query will open the next time Bluetooth communication with a VR2AR is closed Changing an action is also poss...

Страница 49: ...The AA battery should never need to be removed and should not be disconnected at any time An important feature of these lithium batteries is their voltage discharge characteristics These batteries pro...

Страница 50: ...30 minutes the PC will automatically terminate the Bluetooth link and the receiver will enter the lower power consuming Record mode This auto disconnect feature which conserves battery life will only...

Страница 51: ...March 2019 44 6 5 Case External Dimensions The dimensions of the VR2AR VR2AR X cases can be useful when designing a mooring plan or mooring equipment The dimensions in inches of the cases are shown in...

Страница 52: ...VEMCO VR2AR VR2AR X Manual 15 March 2019 45 6 5 2 VR2AR X...

Страница 53: ...indow STEP 2 Assuming all data has been offloaded from the VR2AR and is safely stored on your PC click OK to acknowledge this warning and continue Continued Decide if this is the right time to update...

Страница 54: ...l type Click the Open button to continue The rest of the procedure matches the instructions found in Steps 2 5 in the automated notification section Confirm that the VR2AR has updated to the new firmw...

Страница 55: ...ore than one receiver connected to VUE then make sure you have the tab of the desired receiver selected 4 Verify that the PC clock is correct The receiver will be set to UTC time based on the current...

Страница 56: ...to begin the study 9 Verify that the Status light on the VR2AR is flashing two quick flashes every five seconds 10 Verify that the map listed in the receiver information is the new map you selected 1...

Страница 57: ...alization you can input the station name location where the VR2AR will be deployed and set the receiver clock based on your computer clock The receiver clock is always updated based on your PC clock d...

Страница 58: ...at the time of initialization and data offload In VUE your data is also stored in UTC format in the database You can choose to display your detections in UTC your local time or in a different time zo...

Страница 59: ...s alert in future Selecting this option means that this window will not appear the next time the task is performed The pop up windows can be returned by altering the local options or selecting Restore...

Страница 60: ...se inactive receiver connections after 30 minutes 7 1 8 What is the Release Test The Release Test is performed by the VR2AR to verify that the case is closed If the case is not completely closed the F...

Страница 61: ...ive and low noise environment may cause detection breakdowns Please try our range calculator at www vemco com customer service cs tutorials but only use the results as a guide One should always perfor...

Страница 62: ...own IDs form at http vemco com customer service cs unknown ids to send a list of the unknown ID s and all associated vrl files to the VEMCO support team VEMCO will first review the data to identify fa...

Страница 63: ...oftware are now synchronized with a new date for battery replacement If you did NOT replace the battery If you had not connected to VUE after having a Power OFF and Power ON event and your current bat...

Страница 64: ...sed weight and a sloshing sound when the case is moved The VR2AR case will also be very difficult to open if at all possible If you are suspicious there is compressed air in the receiver case then che...

Страница 65: ...R2AR with a damp cloth and mild detergent Do not use solvents Do not use a scraper or abrasive cleaner on the LED window or the seal surfaces 9 2 Contact Information VEMCO 20 Angus Morton Drive Bedfor...

Страница 66: ...dware ID 3 Hardware ID 3 Bluetooth ID B012394 D028756 FCC ID ED9LMX9838 A8TBM78ABCDEFGH Industry Canada ID IC 1520A LMX9838 12246A BM78SPPS5M2 Mooring Attachment 2 x 14 mm mooring holes mooring bracke...

Страница 67: ...ations VR2AR X version Hardware ID 3 Hardware ID 3 Bluetooth ID B012394 D028756 FCC ID ED9LMX9838 A8TBM78ABCDEFGH Industry Canada ID IC 1520A LMX9838 12246A BM78SPPS5M2 Mooring Attachment 2 x 14 mm mo...

Страница 68: ...rsuant hereto shall at all times remain with the BUYER except that title to a returned accessory equipment part or Product shall pass to VEMCO concurrently with shipment to BUYER of any item furnished...

Страница 69: ...MSDS SDS Material Safety Data Sheet Safety Data Sheet are summary documents that provide information about the hazards of a product and advice about safety precautions SDSs are usually written by the...

Страница 70: ...2 Transmitter 12 Watch Table 15 Failed Open 49 Firmware Update 43 Grease O rings 35 Re arming mooring lug 25 Initialize Study 17 What is it 47 Logging Options 14 Memory Flash 37 Time to fill 37 Time t...

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