13
/
16
Error Code
Error
Code
Error
Notes
4
Open Throttle Fault
Throttle has not returned to the start position on start-up.
Check to see if the throttle can return to the start position or if
there is something blocking the throttle unit.
5
Throttle Fault
Throttle may be damaged. Check the throttle or throttle cable
for damage.
6
Low Voltage Protection
The battery voltage is too low to operate. Incorrect battery was
used on the bike. The battery is in sleep mode or not
functioning correctly.
7
Over Voltage Protection
The battery voltage is too high to operate. Incorrect battery
was used on the bike.
Check to be sure that the correct battery is being used on the
bike
8
Motor Hall Signal Fault
At least one of the motor’s hall sensor wires have been
disconnected or damaged.
Disconnect and reconnect the motor cable.
9
Motor Phase Line Fault At least one of the motor’s phase wires has been disconnected
or damaged.
10
High Temperature FaultThe controller has reached the highest allowable temperature.
Allow the controller to cool down before using the e-bike again.
12
Current Sensor Fault The controller’s current sensor has become disconnected or
damaged. Contact technical support.
14
Temperature Sensor
Fault
The controller’s temperature sensor has become disconnected
or damaged. Contact technical support.
21
Speed Sensor Fault The speed sensor has become disconnected or damaged.
Contact technical support.
30
Communication Fault Poor connection between the controller and the display. Check
all cable connectors. Check for corrosion damage.
