14
15
Owner’s Manual
9
Without limiting the generality of the preceding, the VELEC Limited Warranty
excludes components of the EAB that are damaged by an error or negligence
in the maintenance of the EAB and its components or resulting from a use
that does not conform to the Notice to the Owner and to the VELEC Owner’s
Manual by the Owner. With the exception of the parts specifically mentioned
in the present Limited Warranty, the purchase of the EAB is made at the risk
and peril of the Owner.
DURING THE WARRANTY PERIOD, SHOULD THERE BE A PROBLEM
WITH YOUR EAB, YOU SHOULD HAVE REPAIRS MADE BY AN
AUTHORIZED VELEC RETAILER IN ORDER TO CONSERVE YOUR
RIGHTS UNDER THE WARRANTY.
Example: For a rear wheel flat or tire replacement, the rear wheel will have
to be removed with the motor as well as all connections extending to the
controller. Only a Velec-trained person is qualified to perform this work
without causing damages. It is thus strongly recommended that the Owner
contact an authorized Velec representative to have the work performed.
Should this not be done, the Owner shall not hold the company liable for any
damages caused by an improper procedure by a person who is unqualified
and not authorized by Velec.
VELEC warrants to the owner that the battery included with the EAB, when
new, is in good working order. This warranty shall expire eighteen (18) months
following the purchase date of the EAB for a Lithium battery. MAKE SURE
THAT THE BATTERY WAS NEW WHEN PURCHASED. THE YEAR OF THE
BATTERY IS WITHIN THE SERIAL NUMBER.
THE BATTERY MUST BE CHARGED AT LEAST EVERY TWO MONTHS
(
See the Maintenance Schedule on page 25
)
SHOULD THESE INSTRUCTIONS NOT BE FOLLOWED, THERE
IS A RISK OF BATTERY MALFUNCTION AND THIS WILL NOT BE
COVERED BY THE LIMITED WARRANTY.
8
VALIDITY OF THE LIMITED WARRANTY
The VELEC Limited Warranty is conditional to the EAB having been han-
dled and maintained adequately by the Owner in accordance with the
Notices to the Owner and the instructions printed in the Owner’s Manual
and on the EAB having been stored in appropriate conditions and at an
adequate temperature given the specific characteristics of the EAB.
To be
able to benefit from the terms and conditions of the Limited Warranty
offered by VELEC, the Owner must fill a VELEC Limited Warranty form
(which can be found in the Owner’s Manual on page 5, at the dealer’s
and at the Velec Internet site at www.velec.ca) and return it with a copy
of the invoice obtained at the time of purchase to VELEC within thirty
(30) days of the purchase date of the EAB from the dealer to the fol-
lowing address :
VELEC INC.
754 Chemin du Golf, Montréal, (Québec) Canada H3E 1A8
Fax : (514) 656-9595
E-mail : [email protected]
7
MERCHANDISE RETURN POLICY
DURING WARRANTY PERIOD
If a defect occurs during the warranty period, the parts (batteries, control-
ler, or any other parts of the bicycle) will have to be shipped to Velec
directly from an authorized Velec retailer and, following repairs, Velec shall
ship the parts back without charge to the retailer exclusively.
If the shipping address is different than the nearest Velec retailer’s the
customer shall have to pay shipping costs both to and from said different
address.
For instance, if your bicycle becomes defective during the warranty period
while you are in Florida, you will have to pay the costs to ship your bicycle
both ways, meaning to and from your location.
