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11 Diagnostics and servicing
VEGAMET 342 • 4 … 20 mA
63731-EN-221107
Error code
Cause
Rectification
C029
Simulation
Simulation active Finish simulation
11.4 Software update
An update of the device software is possible via the Bluetooth inter-
face.
The following components are required:
•
Instrument
•
Voltage supply
•
PC/Notebook with PACTware/DTM
•
Current instrument software as file
You can find the current instrument software as well as detailed infor-
mation on the procedure in the download area of our homepage.
Caution:
Instruments with approvals can be bound to certain software versions.
Therefore make sure that the approval is still effective after a software
update is carried out.
You can find detailed information in the download area on our home-
page.
11.5 How to proceed if a repair is necessary
You can find an instrument return form as well as detailed information
about the procedure in the download area of our homepage. By doing
this you help us carry out the repair quickly and without having to call
back for needed information.
Proceed as follows in case of repair:
•
Print and fill out one form per instrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Ask the agency serving you to get the address for the return ship-
ment. You can find the agency on our homepage.
Function check
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