Vax VCC-08, Руководство пользователя, Страница: 9 / 12

FAQs
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Is there an accessory missing?
• Check the ‘Machine Overview’ (page 3) to make sure the part is definitely included in your unit.
• If it is missing, we’re here to help. Simply call us on AU: 1300 361 505 NZ: 0800 800 900
Why will the vacuum cleaner not run?
• It may not be plugged into the electrical outlet correctly. Ensure that the plug is pushed into the electrical
outlet securely.
• The electrical outlet may not be working. If unsure consult an electrician.
• The motor thermostat may have tripped. Switch off and unplug the vacuum cleaner. Leave for one hour before
switching the vacuum cleaner back on.
Why won’t the vacuum stay in “Eco” mode?
• When the machine is turned off and then back on it returns to full power mode. To re-enter “Eco” mode, press
the green “Eco” button once.
Why won’t the vacuum cleaner pick up?
• Dust bag may be full or incorrectly installed; remove the dust bag from the unit and if not full, re-attach as
shown on page 4.
• The filter may be clogged; refer to ‘Maintenance: Cleaning the filters’ on page 7 and 8.
• The filter may not be fitted correctly; refer to ‘Maintenance: Cleaning the filters’ on page 7.
• There may be a blockage in the tube or hose. Disconnect the hose from the vacuum cleaner, carefully remove
any blockages found and reconnect securely.
Why won’t the accessories pick up properly?
• Accessories may not be attached securely; ensure tools are fitted correctly as shown on page 5.
• Accessory may be blocked; remove accessory from handle/tube and carefully remove blockage and re-attach
to the vacuum cleaner.
Why is dust escaping from the vacuum?
• The filter may be clogged; refer to ‘Maintenance: Cleaning the filters’ on page 7 and 8.
• The dust bag may be full; remove the bag and if full, fit a new bag as shown on page 4.
• Dust bag may be incorrectly installed; remove the dust bag from the unit and re-attach as shown on page 4.
• The hose may not be installed correctly, remove and refit as shown on page 4.
What do I do if the unit/an accessory becomes damaged or broken?
• We’re here to help. Simply call AU: 1300 361 505 NZ: 0800 800 900 or visit vax.com.au
WARNING:
To reduce the risk of personal injury, unplug the vacuum cleaner from mains supply before
performing maintenance/troubleshooting checks.
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vax.com.au