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12
general maintenance / troubleshooting
Debris removal - TurboTool:
Rotate locking ring 180° and turn TurboTool over (Fig.7/3).
Pivot lower housing and remove clog (Fig.7/4).
To reassemble, be sure tabs are engaged. Pivot the lower
housing closed (Fig.7/5).
8. Troubleshooting
WARNING:
To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug unit in firmly.
Cause:
No electricity in the electrical outlet.
Solution:
Check fuse or breaker.
Cause:
Cleaner requires service.
Solution:
Take your cleaner to a service centre. Call
0870 606 1248 to find your nearest Vax
approved service agent.
Cause:
Motor thermostat has tripped.
Solution:
Switch off and unplug the vacuum cleaner.
Leave for one (1) hour. See page 3.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Dirt container not installed properly.
Solution:
Review dirt container replacement (section 5).
Cause:
Dirt container full or blocked.
Solution:
Empty dirt container (see section 5).
Cause:
Brushbar or belt worn or broken.
Solution:
Replace belt or brushbar (see section 6).
Cause:
One or both filters are clogged.
Solution:
Remove, clean and replace filters.
Cause:
Nozzle / dirt passage clogged.
Solution:
Open access door, remove obstruction
(see section 7).
Cause:
Carpet height setting is incorrect.
Solution:
Set carpet height adjustment to appropriate
setting for carpet being cleaned.
Cause:
Hose clogged.
Solution:
Remove hose and tools, remove obstruction
(see section 7).
PROBLEM: Dust escaping from the vacuum cleaner.
Cause:
Dirt container full.
Solution:
Empty dirt container.
Cause:
Dirt container not installed.
Solution:
Review dirt container replacement.
Cause:
Hose not installed correctly.
Solution:
Review installation.
Cause:
Filter not installed completely.
Solution:
Remove, clean and replace filter.
PROBLEM: Cleaner is difficult to push forwards.
Cause:
Carpet height setting is incorrect.
Solution:
Set carpet height adjustment to appropriate
setting for carpet being cleaned.
LOCKING RING
Fig.7/3
Fig.7/4
Fig.7/5
!
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