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10
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
FAQs
!
WARNING: to reduce the risk of personal injury, unplug the vacuum cleaner before performing
maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the ‘Machine Overview’ page in this guide to
make sure the part is definitely included in your unit.
• If it is missing, we’re here to help. Simply call us on
(UK)
0844 412 8455
(ROI)
1-800 928 308
Why won’t the vacuum cleaner pick up?
• The dirt container may be incorrectly installed; remove
the dirt container from the unit by pressing the dirt
container release button and then re-attaching it to
the unit, ensuring it is locked firmly back into place.
• The filter may be clogged; refer to ‘Maintenance:
Cleaning the filters’ on page 7.
• The dirt container may be blocked; refer to
‘Maintenance: Emptying and cleaning the dirt
container’ on pages 7 and 8.
• There may be a blockage in the hose/tube; disconnect
from the vacuum cleaner. Carefully remove any
blockages found and reconnect securely.
Why is dust escaping from the vacuum?
• The filter may be clogged; refer to ‘Maintenance:
Cleaning the filters’ on pages 7 and 8.
• The dirt container may be blocked; refer to
‘Maintenance: Emptying and cleaning the dirt
container’ on pages 7 and 8.
• The dirt container may be incorrectly installed; remove
the dirt container from the unit by pressing the dirt
container release button and then re-attaching it to
the unit, ensuring it is locked firmly back into place.
What do I do if the unit/an accessory becomes
damaged or broken?
• We’re here to help. Simply call us on
(UK)
0844 412 8455
(ROI)
1-800 928 308
or visit
vax.co.uk
Why won’t the accessories pick up properly?
• Hose blockages: remove the hose from the unit.
Carefully remove any blockages found and reconnect
hose securely.
• Accessory blockages: remove accessory from
handle/tube. Carefully remove blockage and re-attach
to the vacuum cleaner.
• The accessory may be faulty. Simply call us on
(UK)
0844 412 8455
(ROI)
1-800 928 308
for
assistance.
Why will the vacuum cleaner not run?
• It may not be plugged into the electrical socket
correctly; ensure that the plug is pushed in securely.
• The electrical socket may not be working properly;
check the fuse or breaker, or consult an electrician.
• The motor thermostat may have tripped; switch off
and unplug the vacuum cleaner, and leave for one
hour before switching the cleaner back on.
(UK) 0844 412 8455
(ROI) 1-800 928 308
vax.co.uk
vaxireland.ie
This does not affect your statutory rights
Instead of taking me back
to the shop, simply call:
we’re here to help
U88-T4-P User Guide v1.0 [J316]_User guide 20/04/2012 14:57 Page 10
All manuals and user guides at all-guides.com
