11
Troubleshooting
There is an accessory missing
• Check the contents on the box.
Why does the machine have no power?
• The plug may not be fully pushed into the electrical socket.
• The fuse in the plug may need replacing. Always replace with a British 13amp fuse.
• The motor thermostat may have tripped. If this has happened, unplug the machine. Check the machine for blockages
and clean the filter grill.
Why won’t the water/solution dispense?
• Squeeze the trigger on the hose to release solution and water mix.
See Using the tools page 7.
• Make sure the clean water/solution tank is fitted securely.
See Filling the clean water/solution tank page 5.
• The clean water/solution tank is empty. Refill the tank.
See Filling the clean water/solution tank page 5.
• The clean water/solution tank valve may be stuck, hold the tank over the sink and press the valve underneath to release.
• Air is trapped in the pump and hose. Switch on the machine, prime the pump by lowering the hose down to the floor
and hold the trigger for up to 1 minute.
Why won’t the machine pick up?
• The float in the dirty water tank may have been activated. Empty the dirty water tank and wait for the float to settle
before restarting your machine.
• The tool nozzle may not be in contact with the surface, tilt the nozzle forwards.
See Using the tools page 7.
• Check the wash tool for blockages and clear.
See Removing and cleaning the wash tool and attachments page 10.
• The dirty water tank may not be assembled correctly or the lid may not be fitted securely.
See Emptying and cleaning the dirty water tank page 8.
• Check the wash tool nozzle is correctly fitted.
See Using the tools page 6.
• Check the filter grill located under the dirty water tank for dirt and debris.
See Cleaning the filter grill page 10.
WARNING: Always switch off and unplug the machine before performing any checks or maintenance.