7
Vax Careline
0870 606 1248
troubleshooting / uk service / technical specification
8. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: The cleaner won't run.
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug in firmly.
Cause:
No electricity in electrical outlet.
Solution:
Check fuse or breaker.
Cause:
On/off switch not turned on.
Solution:
Push on/off switch to ‘on’.
Cause:
Motor thermostat has tripped.
Solution:
Switch off and unplug cleaner. Leave for one
(1) hour before switching the cleaner back on.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Dust bag not installed correctly.
Solution:
Review dust bag removal and replacement.
Cause:
Dust bag full or blocked.
Solution:
Replace dust bag.
Cause:
Clogged filter.
Solution:
Remove filter and clean.
Cause:
Blockage in hose.
Solution:
Disconnect hose, remove the obstruction
then re-fit.
PROBLEM: Dust escaping from the vacuum cleaner.
Cause:
Dust bag full.
Solution:
Dispose of dust bag and replace with a new
one.
Cause:
Dust bag not installed correctly or burst.
Solution:
Review dust bag removal and replacement.
Cause:
Hose not installed correctly.
Solution:
Review hose installation.
Cause:
Filter not installed completely.
Solution:
Review filter removal and replacement.
9. UK Service & Help
Vax Care 0870 6061248
Monday-Friday
8.00am to 6.00pm.
Saturday-Sunday
9.00am to 5.00pm.
An answerphone is available outside of these hours. Any
queries or concerns about using the Vax, call the Vax
Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of the carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.
www.vax.co.uk
10. Technical Specification
Voltage:
220-240V ~50Hz
Wattage:
2000W
Capacity:
2.6 litres
Filters:
Fibre pre-motor filter
Fibre post-motor filter
Cord length:
4.6m
Weight:
6.3kg
Subject to technical change without notice.
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