www.vax.co.uk
18
troubleshooting
9. Troubleshooting
WARNING:
To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug unit in firmly.
Cause:
No electricity in the electrical outlet.
Solution:
Check fuse or breaker.
Cause:
Cleaner requires service.
Solution:
Take your cleaner to a service centre. Call
0870 606 1248 to find your nearest Vax
approved service agent.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Recovery tank full - automatic shut-off
engaged.
Solution:
Empty recovery tank.
Cause:
Recovery tank not fitted securely.
Solution:
Ensure tank is fitted fully and tank cap is
securely latched.
Cause:
Blockage in hose.
Solution:
Remove hose and tools, remove obstruction.
PROBLEM: Cleaning solution won’t dispense
Cause:
Solution tank not fitted correctly.
Solution:
Ensure tank is fitted securely in place.
Cause:
Solution tank empty.
Solution:
Refill solution tank.
PROBLEM: Brushes won’t rotate.
Cause:
Brush filter clogged.
Solution:
Clean brush filter.
Cause:
Brush Speed Selector set to OFF.
Solution:
Set Brush Speed Selector set to ON.
Cause:
Unit standing in upright position.
Solution:
Recline unit.
PROBLEM: Clean water won’t dispense.
Cause:
Clean water tank not firmly in place.
Solution:
Make sure tank is securely locked in position.
Cause:
Clean water tank or solution container empty.
Solution:
Refill container according to instructions.
Cause:
Recovery tank lid not on correctly.
Solution:
Make sure lid is firmly in place.
PROBLEM: Solution won’t dispense.
Cause:
Valve cap clogged.
Solution:
Remove and clean valve cap.
Cause:
Solution switch is turned off.
Solution:
Turn the solution switch on.
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