11
Vax Careline
0870 606 1248
troubleshooting / uk service & help / technical specification
7. Troubleshooting
WARNING:
To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug unit in firmly.
Cause:
No electricity in the electrical outlet.
Solution:
Check fuse or breaker.
Cause:
Cleaner requires service.
Solution:
Take your cleaner to a service centre. Call
0870 606 1248 to find your nearest Vax
approved service agent.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Recovery tank full - automatic shut-off
engaged.
Solution:
Empty recovery tank.
Cause:
Recovery tank not fitted securely.
Solution:
Ensure tank is fitted fully and tank cap is
securely latched.
Cause:
Blockage in hose.
Solution:
Remove hose and tools, remove obstruction.
PROBLEM: Cleaning solution won’t dispense
Cause:
Solution tank not fitted correctly.
Solution:
Ensure tank is fitted securely in place.
Cause:
Solution tank empty.
Solution:
Refill solution tank.
PROBLEM: Brushes won’t rotate.
Cause:
Brush filter clogged.
Solution:
Clean brush filter. Refer to page 10.
Cause:
Brush Speed Selector set to OFF.
Solution:
Set Brush Speed Selector set to ON.
Cause:
Unit standing in upright position.
Solution:
Recline unit.
8. UK Service & Help
Vax Care 0870 6061248
Monday-Friday
8.00am to 6.00pm.
Saturday-Sunday 9.00am to 5.00pm.
An answerphone will be available out of these hours. Any
queries or concerns about using your Vax, call the Vax
Careline. Calls are charged at the UK national rate.
Please make a not of the model number and serial
number of your Vax before calling. There are over 400
approved Vax Service Agents in the UK. For the nearest
Vax Service Agent, please call the Vax Careline or visit
www.vax.co.uk
9. Technical Specification
Voltage:
220-240V ~50Hz
Wattage:
1400W
Capacity:
Clean water tank - 3.7 litres
Dirty water tank - 2 litres
Filters:
Dirty water tank filter
Cord length:
8m
Weight:
11.3kg
Subject to technical change without notice.
!
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