User ManUal
aCClaIM leD Ple WW
2
INTRODUCTION
OUR GOAL
We are committed to providing you the highest quality in customer service. Our comprehensive resources are
available to help your business succeed and ensure you get the full benefit of being a Strand customer.
TECHNICAL SUPPORT
Our Service and Support team is tasked with online and field support, repair, demo, commissioning, mainte-
nance contracts, and technical training for fixtures and systems. In addition, this team plays a large role in a
Systems sales, responsible for administering final commissioning, record-keeping, and organizing services. Refer
to the back cover of this User Manual for contacts in your region or visit
www.vari-lite.com/support
CUSTOMER SERVICE
Customer Service is responsible for boxed goods and spare parts quotations, order entry and fulfilment, project
delivery, lead times, and general account management. They also manage all after sales warranty fulfilment,
RGA, and repairs invoicing in tandem with our After Sales Service & Support team. Visit our website to find a
customer service agent in your region.
ADDITIONAL DOCUMENTATION
Additional product documentation, including DMX maps, software, and photometric reports, are available for
download on our website.
For more information on installing DMX512 control systems, the following publication is available for purchase
from the United States Institute for Theatre Technology (USITT), “Recommended Practice for DMX512: A Guide
for Users and Installers, 2nd edition” (ISBN: 9780955703522).
USITT Contact Information:
USITT
315 South Crouse Avenue, Suite 200
Syracuse, New York 13210-1844 USA
Phone: 800-938-7488 or +1-315-463-6463
Fax: 866-398-7488 or +1-315-463-6525
Website: www.usitt.org
ABOUT THIS DOCUMENT
Read all instructions before installing or using this product. Retain this User Manual for future reference.
Additional product information and descriptions may be found on the product data sheet(s) which can be
downloaded from the website at
.
This User Manual provides necessary information regarding safety, installation, operation and routine
maintenance for Acclaim LED PLE WW. Familiarizing yourself with this information will help you to get the most
out of your product.
WARNING:
It is important to read ALL accompanying safety and installation instructions to avoid damage to
the product and potential injury to yourself or others.
