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TECHNICAL SUPPORT
In case of problems, please contact Vanco Technical Support by dialing
1-800-626-6445. You can also email technical support issues to techsupport@
vanco1.com. When calling, please have the Model Number, Serial Number
(affixed to the bottom of the unit) and Invoice available for reference during
the call. Please read this Instruction Manual prior to calling or installing this
unit, since it will familiarize you with the capabilities of this product and its
proper installation. All active electronic products are 100% inspected and
tested to insure highest product quality and trouble-free installation and
operation. The testing process utilizes the types of high-definition sources and
displays typically installed for entertainment and home theatre applications.
For additional information please visit www.vanco1.com.
LIMITED WARRANTY
With the exceptions noted in the next paragraph, Vanco warrants to the
original purchaser that the equipment it manufactures or sells will be free from
defects in materials and workmanship for a period of two years from the date
of purchase. Should this product, in Vanco’s opinion, prove defective within
this warranty period, Vanco, at its option, will repair or replace this product
without charge. Any defective parts replaced become the property of Vanco.
This warranty does not apply to those products which have been damaged
due to accident, unauthorized alterations, improper repair, modifications,
inadequate maintenance and care, or use in any manner for which the product
was not originally intended. Items integrated into Vanco products that are
made by other manufacturers, notably computer hard drives and liquid
crystal display panels, are limited to the term of the warranty offered by the
respective manufacturers. Such specific warranties are available upon request
to Vanco. A surge protector, power conditioner unit, or an uninterruptible
power supply must be installed in the electrical circuit to protect against
power surges. If repairs are needed during the warranty period the purchaser
will be required to provide a sales receipt/sales invoice or other acceptable
proof of purchase to the seller of this equipment. The seller will then contact
Vanco regarding warranty repair or replacement.
LIABILITY STATEMENT
Every effort has been made to ensure that this product is free of defects. The
manufacturer of this product cannot be held liable for the use of this hardware
or any direct or indirect consequential damages arising from its use. It is
the responsibility of the user and installer of the hardware to check that it is
suitable for their requirements and that it is installed correctly. All rights are
reserved. No parts of this manual may be reproduced or transmitted by any
form or means electronic or mechanical, including photocopying, recording
or by any information storage or retrieval system without the written consent
of the publisher. Manufacturer reserves the right to revise any of its hardware
and software following its policy to modify and/or improve its products where
necessary or desirable. This statement does not affect the legal rights of the
user in any way.
