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PROBLEM ANALYSIS
Problem
No Video
No signal
input
No Support
HDCP
Protection
Analysis
No
Support
HDCP
Protection
Cause:
HDMI has no signal input or connection failure
Solution:
1. Check whether HDMN input is normal
2. Reseat HDMI interface
Cause:
HDMI input signal supports HDCP
Solution:
Turn off HDCP of signal source, such as PS4
Go to "Settings" -> "System" -> uncheck HDCP
Reason:
The acquisition resolution is not supported
(e.g. input 1080P signal,Selection of acquisition
resolution 3840 x 2160)
Solution:
Adjust the input resolution of the signal source or the
acquisition resolution (acquisition resolution shall not be
higher than input resolution)
ONLY
1280*720
Enter
Highest
only
1280*720
Encoding
overload
Code
overload,
recording
or
streaming
effect is
stuck
Reason:
The collection transmission rate is only USB2.0
Solution:
1. Check the USB interface of the computer and
replace with USB 3.0 interface
2. Check whether the USB cable used is the original cable
Cause:
The computer configuration is too low or the
hardware code preset is not used, so the acquisition
requirements cannot be met
Solution:
1.When recording or streaming, use hardware (NVENC or
hardwareAMD) and other encoding methods
2. Reduce the resolution and rate of recording or streaming
Содержание VUH-43
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