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Long press to go to previous song. Short press to decrease volume.

TROUBLESHOOTING

Issue 1: Earpiece is unable to connect successfully to your mobile device

Problem 1: Earpiece’s battery is flat
Solution: Fully charge the earpiece (2.5 hours) and retry connection with your mobile device.

Problem 2: Earpiece not paired to your mobile device
Solution: Make sure that the earpiece is successfully paired upon selecting ‘Valore BTS-126’ 
in the device list.

Problem 3: Earpiece and mobile device too far apart
Solution: Make sure that the earpiece is within a metre range during pairing and connection.

Problem 4: Earpiece is connected to other mobile device
Solution: Make sure that the earpiece has already been disconnected before making a new 
               connection with a new device.

Issue 2: Sound from the earpiece is too soft or silent

Problem 1: Earpiece’s battery is low / flat
Solution: Fully charge the earpiece (2 hours) and retry connection with your mobile device.

Problem 2: Earpiece or mobile device’s volume is too low
Solution: Turn the volume of the earpiece or mobile device up to increase the volume.

Problem 3: Music track may not be audible
Solution: Make sure that the music track is of a playable format.

Problem 4: Earpiece and mobile device might not be connected properly.
Solution: Repeat the connection step via Bluetooth again to make sure that it is connected  
               properly and try again.

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