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18

Frequently asked questions

Question

Answer

What if my 

fi

 replace won't 

turn on?

If you have followed all instructions for your remote control or wall switch 

(see page 9 or pages 22-25) and your 

fi

 replace still won't turn on, 

the batteries located in the battery holder may be low and need replacing. 

See page 11 for instructions on how to replace the batteries.
If the 

fi

 replace still won't turn on after that, call your dealer for further 

information. Your 

fi

 replace may require service by a quali

fi

 ed service 

technician. Visit 

valor

fi

 replaces.com/contact

 for a list of dealers near you.

I've just started my 

fi

 replace 

for the 

fi

 rst time, what is 

that smell?

When operating your 

fi

 replace for the 

fi

 rst time, some vapors may 

be released due to the burning of curing compounds used during 

manufacturing. They may cause a slight odor and could cause the 

fl

 ames 

to be the full height of the 

fi

 rebox, or even slightly higher, for the 

fi

 rst few 

hours of operation. This is perfectly normal. See 

First time operation

 on 

page 7 for more information.

When I operate the 

fi

 replace, 

why do I suddenly hear a 

faster series of beeps than 

usual?

This is an indication that the batteries in your 

fi

 replace are getting 

critically low (not the batteries in your remote control handset, but the 

batteries in the battery holder). See page 11 for instructions on how to 

replace the batteries.

Why do I hear popping or 

snapping noises?

As your 

fi

 replace heats and cools with normal use, its metal parts will 

expand and contract, which may cause some noise. This is pefectly 

normal.

Why do I hear whirring 

noises?

As you start or adjust your 

fi

 replace's 

fl

 ame, the control valve motor turns 

to adjust the settings. This is perfectly normal.

How do I clean my 

fi

 replace?

See 

Cleaning your 

fi

 replace

 on pages 13-16 for cleaning instructions 

to keep your 

fi

 replace looking great.

I dropped some pieces of 

embers under the 

fi

 replace 

while cleaning, is this 

dangerous?

No. The embers from the fuel bed are not 

fl

 ammable and will not impact 

the operation of your 

fi

 replace. If this happens, vacuum them up when 

you clean your 

fi

 replace.

There is condensation on 

the inside of the glass, is this 

okay?

This is normal when the 

fi

 replace 

fi

 rst turns on, and will disappear 

naturally when the 

fi

 replace heats up.

There is a white 

fi

 lm on the 

inside of the glass, is this 

okay?

This happens due to composition of the gas from your supplier. A by-

product of the combustion process in a gas 

fi

 replace is a mineral which 

can appear as a white 

fi

 lm on the ceramic glass window of your appliance. 

Clean as soon as possible (when the 

fi

 replace is cool) so it does not bake 

onto the glass with time and become permanent. See page 13 to page 

15 for cleaning instructions.

Содержание RetroFire RF24DJN

Страница 1: ...ot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier Hot glass will cause burns Do not touch glass...

Страница 2: ...market permanently located manufactured mobile home where not prohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convert...

Страница 3: ...___________________ ________________________________________________ Please ask your installer for these details if they are not already provided or see page 7 Welcome to Valor Contents Safety and you...

Страница 4: ...screens are installed Some materials or items although safe may dis color shrink warp crack peel and so on because of the heat produced by the fireplace Avoid placing candles paintings photos and oth...

Страница 5: ...glass front removed cracked or broken Replacement of the glass should be done by a licensed or qualified service person Intended use This appliance is designed and approved as a supple mental heater a...

Страница 6: ...nition Young children should be carefully supervised when they are in the same room as the appliance Toddlers young children and others may be sus ceptible to accidental contact burns A physical barri...

Страница 7: ...itted with a flame supervision device which will shut o the gas supply if for any reason the pilot flame goes out This device incorporates a fixed probe which senses the heat from the pilot flame If t...

Страница 8: ...r fireplace Here are the major components of your installed fireplace with the protective barrier screen installed Your individual fireplace may appear differently depending on your model and installe...

Страница 9: ...F including pilot Press and hold OFF red button on remote or ON OFF button on wall switch If the flames or pilot are on they will go out and you will hear the valve motor wind down You will hear a clu...

Страница 10: ...ure to press the I button before putting the fireplace in operation Alternately remove all batteries from the battery holder in the control area see next page and the handset Automatic shut o in certa...

Страница 11: ...hile the fireplace is hot Let the fireplace cool first before touching it Caution Do not use a screwdriver or other metallic object to remove the batteries from the battery holder or the handset This...

Страница 12: ...cleaner Abrasive cleaners must not be used Be careful not to scratch the glass when cleaning See Cleaning your fireplace on page 13 Inspect the operation of the flame safety sys tem Pilot or Flame re...

Страница 13: ...screen is hooked to the window cover which in turn is hooked to the fireplace at the top and attached with mag nets at the bottom Grabbing both the screen and window cover pull the bottom to detach t...

Страница 14: ...ot clean the glass while it is hot Always securely replace the window and the barrier screen before lighting see next page If broken glass panes may only be replaced as a complete window unit as suppl...

Страница 15: ...cover Hook the window frame with the screen attached to the top of the firebox Push the bottom against the fire box to attach the magnets WARNING The window unit must be correctly installed fastened...

Страница 16: ...of the fireplace Fit the lotted holes in the fret brackets over the thumbscrews push the fret brackets downwards and tighten the screws b Drop the fret into place while guiding the screw heads into t...

Страница 17: ...he vent terminal outdoors regularly to ensure that it is not obstructed by snow trees bushes leaves or other objects We recommend at least an annual inspection Checking pilot and burner flames Note Th...

Страница 18: ...l handset but the batteries in the battery holder See page 11 for instructions on how to replace the batteries Why do I hear popping or snapping noises As your fireplace heats and cools with normal us...

Страница 19: ...ld service Please contact your dealer see page 3 or visit valorfireplaces com contact for a list of dealers near you Who can service my fireplace We recommend having your fireplace serviced before ini...

Страница 20: ...form to all applicable codes including national and local gas appliance installation codes and building and re codes d The owner must comply with all operating instructions e The Company is not respon...

Страница 21: ...stall repaired or replacement parts f The initial owner of the unit will be responsible for any shipping charges for replacement parts as well as travel time incurred by the dealer to perform the warr...

Страница 22: ...the mantel or hearth SET scrolls through modes and settings OFF returns to set mode turns the burner and WKH SLORW R DUJH DPH EXWWRQ DPHV up sets hours temperature 6PDOO DPH EXWWRQ DPHV GRZQ DQG R VHW...

Страница 23: ...MAN Manual Mode Manual ame height adjustment TEMP Daytime Temperature Mode When pilot is lit room temperature is measured and compared to set temperature Flame height automatically adjusts to reach D...

Страница 24: ...n each 24 hour cycle Programs P1 and P2 must be set in the following order during a 24 hour cycle P1 P1 P2 and P2 Day Time temperature high program period Night Time temperature low program period Def...

Страница 25: ...extended period of time the system automatically extinguishes the pilot This feature helps the consumer realize cost bene ts by automatically eliminating energy consumption during non heating months a...

Страница 26: ...26 Notes...

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