Valkee Bright Light Headset страница 2 Скачать руководство пользователя | Manualshive

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Valkee Oy

Rev 1.1

1

CONTENTS

INSTALLATION GUIDE FOR MY VALKEE SOFTWARE............................................................................................................ 2

APPLE MAC REQUIREMENTS .......................................................................................................................................... 2

MICROSOFT WINDOWS REQUIREMENTS ....................................................................................................................... 2

INSTALLATION ON APPLE MAC COMPUTER ................................................................................................................... 3

INSTALLATION ON WINDOWS VISTA AND WINDOWS 7 COMPUTERS ......................................................................... 12

INSTALLATION ON WINDOWS XP COMPUTER .............................................................................................................. 20

TROUBLESHOOTING ON WINDOWS COMPUTERS........................................................................................................ 30

THINGS TO TRY IF INSTALLATION FAILS .................................................................................................................... 30

CONTACTING VALKEE FOR SUPPORT ........................................................................................................................ 30

CHECKING BROWSER PLUGIN INSTALLATION (WINDOWS XP, VISTA, 7 AND 8)....................................................... 31

CHECKING DEVICE DRIVER INSTALLATION ................................................................................................................ 36

UNINSTALLING BROWSER PLUGIN (WINDOWS XP) .................................................................................................. 39

UNINSTALLING DEVICE DRIVER (WINDOWS XP) ....................................................................................................... 40

INSTALLING BROWSER PLUGIN MANUALLY (WINDOWS XP, VISTA, 7, 8)................................................................. 43

INSTALLING DEVICE DRIVER MANUALLY (WINDOWS XP) ......................................................................................... 44

DEVICE DRIVER INSTALLATION PROBLEM, MISSING ROOT CERTIFICATE (WINDOWS XP) ....................................... 45

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Содержание Bright Light Headset

Страница 1: ...Valkee Oy Rev 1 1 VALKEE BRIGHT LIGHT HEADSET MY VALKEE SOFTWARE INSTALLATION AND TROUBLESHOOTING GUIDE...

Страница 2: ...HOOTING ON WINDOWS COMPUTERS 30 THINGS TO TRY IF INSTALLATION FAILS 30 CONTACTING VALKEE FOR SUPPORT 30 CHECKING BROWSER PLUGIN INSTALLATION WINDOWS XP VISTA 7 AND 8 31 CHECKING DEVICE DRIVER INSTALLA...

Страница 3: ...settings can be changed in My Valkee web site APPLE MAC REQUIREMENTS OPERATING SYSTEM AND COMPUTER Mac OS X 10 5 to OS X 10 8 Leopard Snow Leopard Lion Mountain Lion Apple Mac computer with Intel proc...

Страница 4: ...problems when installing the software using one of the other supported browsers please try to install the software using Safari instead After installation you can use any of the supported browsers to...

Страница 5: ...Registering page fill out the required data and then click Continue 4 From the Download plugin page you can download the required software for adjusting your bright light headset settings Select your...

Страница 6: ...d Valkee pkg to install the required software NOTE On Mac OS X 10 8 Mountain Lion the following message box may appear after double clicking Valkee pkg In this case follow the instructions here Otherw...

Страница 7: ...Valkee Oy Rev 1 1 6 Keep Ctrl button pressed down and click Valkee pkg Select Open from the popup menu The following message box appears Click Open Continue to step 7...

Страница 8: ...A security warning will appear for Install Valkee Close your browser Click Continue to install the software 8 Click Continue at the Introduction window Read the License Agreement and click Continue if...

Страница 9: ...Valkee Oy Rev 1 1 8 9 Select the destination of your installation and click Continue 10 Click Install on the Installation type window to run standard install to your selected destination...

Страница 10: ...11 Enter your user name and password and click Install Software on the appearing window 12 The software will now start the installation process After the installation is complete restart the browser...

Страница 11: ...Valkee Oy Rev 1 1 10 13 Open http www myvalkee com in your browser Click Login 14 Login with the username and password given in step 3...

Страница 12: ...ded in the package 16 Congratulations you have successfully installed the required software Now you are able to adjust the settings of your bright light headset on the following page You can always re...

Страница 13: ...12 INSTALLATION ON WINDOWS VISTA AND WINDOWS 7 COMPUTERS 1 Open http www myvalkee com in your browser You can change the language of the site to Finnish or English in the upper right corner 2 Click th...

Страница 14: ...Registering page fill out the required data and then click Continue 4 From the Download plugin page you can download the required software for adjusting your bright light headset settings Select your...

Страница 15: ...Valkee Oy Rev 1 1 14 5 Your browser will download the installation file Valkee 1 0 0 exe to its default location Click Save if there is a popup question Firefox Internet Explorer...

Страница 16: ...load window In the download window double click on the downloaded Valkee 1 0 0 exe to install the required software 7 A windows security warning will appear for installer program Valkee 1 0 0 exe Clic...

Страница 17: ...Valkee Oy Rev 1 1 16 9 The software will now start the setup process and you will be able to follow it by the appearing windows...

Страница 18: ...Valkee Oy Rev 1 1 17 10 Open http www myvalkee com in your browser Click Login 11 Login with the username and password given in step 3...

Страница 19: ...light headset to the USB port of your computer via the USB cable included in the package 13 After you have connected the device windows new device driver installation will automatically start You can...

Страница 20: ...lly installed the required software Now you are able to adjust the settings of your bright light headset on the following page You can always return to this page by opening your browser on address htt...

Страница 21: ...Rev 1 1 20 INSTALLATION ON WINDOWS XP COMPUTER 1 Open http www myvalkee com in your browser You can change the language of the site to Finnish or English in the upper right corner 2 Click the Registe...

Страница 22: ...Registering page fill out the required data and then click Continue 4 From the Download plugin page you can download the required software for adjusting your bright light headset settings Select your...

Страница 23: ...e Download Security Warning window for My Valkee software installer Valkee 1 0 0 exe appears Click Run Proceed to step 6 b MOZILLA FIREFOX Open file dialog for My Valkee software installer Valkee 1 0...

Страница 24: ...c GOOGLE CHROME The browser will start downloading My Valkee software installer Valkee 1 0 0 exe Press CTRL J when the download is complete This will open Downloads tab Double click Valkee 1 0 0 exe t...

Страница 25: ...your browser Accept the license agreement and click Install on the Valkee Bright Light Software License Agreement window 7 The software will now start the setup process and you will be able to follow...

Страница 26: ...Valkee Oy Rev 1 1 25 8 Open http www myvalkee com in your browser Click Login 9 Login with the username and password given in step 3...

Страница 27: ...d in the package 11 After you have connected the device windows new device driver installation will automatically start You can see the following message at your taskbar and Welcome to the Found New H...

Страница 28: ...Valkee Oy Rev 1 1 27 12 Select Install the software automatically Click Next...

Страница 29: ...Valkee Oy Rev 1 1 28 13 The hardware wizard will search for the location of the device driver and install it...

Страница 30: ...lly installed the required software Now you are able to adjust the settings of your bright light headset on the following page You can always return to this page by opening your browser on address htt...

Страница 31: ...1 0 0 exe This section describes how you can check if the plugin and the driver are working properly and how to try to fix possible problems THINGS TO TRY IF INSTALLATION FAILS Make sure you are logg...

Страница 32: ...the following screen appears the browser plugin is working correctly Continue to checking device driver installation CHECKING DEVICE DRIVER INSTALLATION If the following screen appears instead the br...

Страница 33: ...e Bright Light Device plugin in the list the plugin is not installed Install plugin manually as described in INSTALLING DEVICE DRIVER MANUALLY WINDOWS XP However if the plugin is in the list but is di...

Страница 34: ...plugin in the list as shown in the picture the plugin is not installed Install plugin manually as described in INSTALLING BROWSER PLUGIN MANUALLY WINDOWS XP VISTA 7 8 However if the plugin is in the...

Страница 35: ...dress bar chrome plugins If you cannot find Valkee Version 1 0 0 Valkee Bright Light Device plugin in the list as shown in the picture the plugin is not installed Install plugin manually as described...

Страница 36: ...le The plugin should work properly after it has been enabled Verify this as described in step 1 3 If the plugin does not work even after doing the operations described here please try to use another b...

Страница 37: ...driver was installed successfully Because the procedure is different between Windows XP and other Windows versions it is described here separately for different Windows versions WINDOWS XP 1 Connect t...

Страница 38: ...Valkee Oy Rev 1 1 37 2 Click Start menu and right click on My Computer Select Manage from the list...

Страница 39: ...s 5 The device driver installation was not successful if Valkee NPT 1100 is listed under Other devices with a yellow question mark or under Valkee Bright Light Device but with a yellow exclamation mar...

Страница 40: ...and select Control Panel At Control Panel select Add or Remove Programs Search for Valkee Bright Light Device plugin from the list of programs and click Remove 3 Search for Valkee Bright Light Device...

Страница 41: ...ALLING DEVICE DRIVER WINDOWS XP 1 Connect the bright light headset to the computer through USB cable Click cancel at Found New Hardware Wizard window 2 Click Start menu and right click on My Computer...

Страница 42: ...Valkee Oy Rev 1 1 41 3 Select Device Manager from the left side menu Find Valkee Bright Light Device and Valkee NPT 1100 at the right side list...

Страница 43: ...Valkee Oy Rev 1 1 42 4 Right click on Valkee NPT 1100 and select Uninstall Valkee Bright Light Device will disappear from the list 5 Restart your computer You have uninstalled the device driver...

Страница 44: ...r browser If the browser asks if you want to Run or Save the file choose Save 2 Press CTRL J in your browser This will open the downloads window 3 Double click ValkeePlugin 1 0 0 msi This will start m...

Страница 45: ...Save 3 Press CTRL J in your browser it will open the downloads windows Double click npt1x00 1 0 0 msi This will start a manual installation of the driver 4 Connect the bright light headset to the comp...

Страница 46: ...not match the driver installation fails Windows XP does not always update the root certificates automatically In this case the user has to update them manually Update the root certificates as describ...

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