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VIP-800

70 VOLT

Amplifier

Zone 1 Audio

Zone 1 - Extended Audio

VIP-800

Network

LAN

OR

WAN

70 VOLT SYSTEM

V-1095

Expander

PBX

Page Port

There are many buildings or areas with existing 70 Volt paging speakers and amplifiers installed.  These systems are 
often not operational or do not provide adequate coverage. The VIP-800 is ideally suited for integration with 
conventional paging products. They can be used to interconnect buildings for paging without the need of additional 
wire runs. Once connected through the LAN or WAN, the VIP-800 provides line level outputs and auxiliary contact 
closures that can be interfaced with conventional amplifiers. The illustration shown below depicts how integration is 
accomplished.  From a central location, paging can be accomplished either by specific zone or all call mode. 

 
 
 
 
 
 
 
 
 
 
 
 

 
 
Note:

  During initial SETUP, the “Sub-Net Address” and the “Gateway MAC Number (address) of  the Sub-Net 

Power”  

must

 be programmed in the software of each unit 

locally - on the SubNet on which the unit reside

TECHNICAL ASSISTANCE

 

When trouble is reported, verify power is being 
supplied to the unit and there are no broken 
connections.  Check voltages for proper polarity to the 
one-way amplified speakers.  Table 1 identifies 
symptoms of some possible problems with solutions.  
If a spare unit is available, substitute a spare unit for 
the suspected defective unit. 
 

Assistance in troubleshooting is available from the 
factory. Call (540) 563-2000 and press 1 for Technical 
Support or via email at [email protected].  

When requesting assistance, you should include all 
available information. It is strongly suggested that you  

 

 

 

go to the web site and follow the trouble resolution 
procedure at http://voip.valcom.com. 

Valcom equipment is not field repairable.  Valcom, 
Inc. maintains service facilities in Roanoke, VA.  
Should repairs be necessary, attach a tag to the unit 
clearly stating your company name, address, phone 
number, contact person and the nature of the 
problem. Send the unit to: 

Valcom, Inc. 

Repair & Return Dept. 

5614 Hollins Road 

Roanoke, Va. 24019-5056  

 
 

TABLE 1:  TROUBLESHOOTING CHART 

SYMPTOM 

PROBABLE CAUSE AND SOLUTION 

1.  No output to speakers 
 
 
2.    No music output 

A.  Check for the presence of audio on the page outputs of the VIP-800 during a 

page using a test set.  Refer to installation section for connection information. 

B.  Check the DC voltage at the output of the VP-324.  It should be 20 to 28VDC. 
A.  Using a test set, check for music on the music input terminals. 
B.  Check that speakers are connected to page outputs. 

 

 
 
 

VALCOM LIMITED WARRANTY 

Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a 
period of one year from the date of shipment.  The obligation under this warranty shall be limited to the replacement, repair or refund of any 
such defective device within the warranty period, provided that: 
 
1. 

inspection by Valcom, Inc. indicates the validity of the claim; 

2. 

the defect is not the result of damage, misuse or negligence after the original shipment; 

3. 

the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge   plus 
parts and labor will be  applied to units defaced or physically damaged); 

4. 

freight charges for the return of products to Valcom are prepaid; 

5. 

all units ‘out of warranty’ are subject to a service charge.  The service charge will cover minor repairs (major repairs will be subject to 
additional charges for parts and labor). 

 
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any 
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation or 
use of the product. 
 
This warranty specifically excludes damage incurred in shipment.  In the event a product is received in damaged condition, the carrier should 
be notified immediately.

  

Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point. 

 

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