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EN
Useful information
C
The washing machine is equipped with a self-diagnostic system that provides the error
code using the wash cycle indicator lights. The most common error codes are listed in the
table below.
Fault code
Possible fault
Action
Er 01
The machine
door is not closed
properly.
Close the door until you hear a click.
If the machine continues to indicate
an error, turn the machine off and
unplug it. Then immediately contact
the nearest authorised technician.
Er 02
The pressure or
water level inside
the machine may
be low.
Make sure the tap is fully open. The
mains water supply may be cut off.
If the problem persists, the machine
will automatically stop after a while.
Unplug the machine, turn off the tap
and contact the nearest authorised
technician.
Er 03
The pump or the
pump's electrical
connection is
faulty or the
drain pump filter
is clogged.
Clean the drain pump filter. If
the problem persists, contact the
nearest authorised technician.(*)
Er 04
There is too
much water in
the machine.
The machine will automatically
drain off the water. Once the water
has drained, turn off the machine
and unplug it. Turn off the tap and
contact the nearest authorised
technician.
Error messages and what to do
