26
Warranty and service
<Free Guarantee>
In the case a malfunction has occurred during the course of normal use while
the watch is still under warranty, the watch will be repaired free of charge in
accordance with the conditions of the warranty included with this manual.
<Stock Period of Repair Parts>
Our standard period for stocking repair parts for each model is generally seven
years. When an exterior part such as the watch case, glass, dial, hand, crown or
band is damaged, a spare part with different appearance may sometimes be used.
<Repair Period>
Repairs can be performed on your watch within the repair parts stock period even
after the free guarantee has expired. However, you will be charged for these repairs.
Please take the watch to the shop where you purchased it and ask whether it can
be repaired because the repair period varies according to the conditions of use,
environment and so forth. Moreover, there are cases in which it is difficult to restore
the watch to its original accuracy when decreased accuracy has resulted from
long-term use.
<Change of Address or Receiving as a Gift>
In the event that you have moved or have received your watch as a gift, and are not
able to bring your watch to the shop where it was purchased for servicing, please
consult Customer Support Center.
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