Vado
Wedmore Road, Cheddar, Somerset, England BS27 3EB
tel 01934 744466. fax 01934 744345
www.vado-uk.com
Guarantee
Customer/technical services
For any technical or installation queries please contact Vado on 01934 745163.
GUARANTEE REGISTRATION
NAME
ADDRESS
RETAILER
ADDRESS
PURCHASE DATE
PRODUCT DESCRIPTION
WHO INSTALLED THE PRODUCT?
FOR VADO USE
POSTCODE
POSTCODE
ARTICLE NUMBER
(SEE BOX)
RETAILER
PLUMBER
BUILDER
SELF
This product is guaranteed against manufacturing defects from the date of purchase until the expiry of the relevant
guarantee period shown below.
The guarantee is only valid if:-
1. The product has been installed, used and maintained in accordance with Vado’s instructions and subjected to
normal use only.
2. The defect is not due to use of an unsuitable or inadequate water or power supply.
3. The defect is not due to accident, misuse, neglect or repair other than by Vado or Vado authorised agents or
damage caused by foreign objects or substances.
4. We have received from you the completed Guarantee Registration Form. Vado accepts no responsibility for any
forms lost in the post and returns by registered means is therefore recommended.
Under this guarantee (which is non-transferable) Vado will, at its option, repair or replace free of charge any product
(or replacement part) found to be defective. The guarantee does not extend to any consequential loss or damage.
After repair or replacement the relevant guarantee period will be calculated from the original date of purchase.
The relevant guarantee periods are:-
1. Twelve years on chrome finish products.
2. Six years on Vado Identity products.
3. Three years on all other products with the exception of Stuart Turner Pumps which carry a 2 year Guarantee on
Monsoon Range and 1 Year Guarantee on Showermate Range.
All claims under the guarantee must be submitted in writing to the person who supplied the product to you and
must be received no later than the last day of the relevant guarantee period. All claims must be accompanied by
proof of purchase (sales receipt or delivery note).
Vado operates a policy of continuous product development and therefore reserves the right to change the product,
packaging and documentation specifications without notice.
This guarantee is in addition to and does not affect your statutory rights as a consumer.
Installation & maintenance instructions
please leave these instructions with the customer
Wall mounted basin mixer
Victoriana & Kensington
NOTE: For illustrative purposes only the Victoriana range is shown.
Please follow the same procedure to install the Kensington range