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The job of dirt
pick-up is poor
or suction power
is weak.
Dust cup is not installed well.
Check dust cup for correct installation
and ensure it is snapped firmly in place.
The hose and accessories are
not installed well.
Check the hose and accessories for
correct installation and ensure they are
snapped firmly in place.
The floor/tools selector is in the
wrong position or not clicked
into place.
Check and place the floor/tools selector
into the correct position. Follow
instructions on page 12 or 14.
Dust escapes
from vacuum.
The primary filter is missing or
installed incorrectly.
Check filter for correct installation.
Follow instructions on page 19.
The primary filter is damaged
and needs to be replaced.
Replace the primary filter. Purchase
online at www.vacmaster.com or call
(866) 384-8432.
The pre-filter is damaged.
Call (866) 384-8432 for assistance.
Dust cup is installed incorrectly.
Position dust cup correctly and snap
firmly into place.
Brush roll in the
floor nozzle is
not turning.
Brush roll is jammed.
Remove obstruction. Follow instructions
on page 25.
Brush roll is not installed well.
Remove brush roll and reinstall
following instructions on page 24.
The belt is worn or broken.
Replace the belt. Purchase online at
www.vacmaster.com or call (866) 384-
8432.
The belt is not routed correctly. Check the belt routing on page 23.
