16
GB
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vacuum turns off
on its own.
Thermal protector is activated.
Turn the vacuum cleaner off and
unplug it. Allow the vacuum cleaner
to cool for a minimum of 50 minutes.
Plug in vacuum and turn it on.
The power cord plug is loose from
the outlet when using the vacuum.
Reinsert the power cord plug fully into
the outlet. Avoid pulling or dragging
the power cord when using the
vacuum.
The motor is damaged.
Contact the after sales helpline for
assistance.
Brushroll status
indicator light emits
red.
There is a jam in the brushroll
area.
Turn off and unplug the vacuum, and
remove any blockages in the nozzle.
Fault in the brushroll motor or
PCB section of the motorised
nozzle.
Contact the after sales helpline for
assistance.
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