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9 Trouble-shooting
Result
Possible cause
Solution
Fabric stains
▪
Rust stains.
▪
Chemical effect.
▪
Residues from hair
care products, cos-
metics and plants
can react with the
suds to cause a
chemical reaction
that can result in
staining.
▸ Brush out pockets in garments.
▸ Wash items with metal parts separ-
ately.
Holes, rips or tears
▪
Items in the wash
with zips or hooks
open.
▸ Fasten zip fasteners and hooks
before washing.
▸ Wash delicates in a laundry bag or
pillow case.
▸ Turn pockets inside out.
▸ Empty garment pockets.
▪
Chemical effect of
washing detergent.
▪
Fabric quality, wear
and tear, weathering
of fibres.
▸ Do not put washing detergent dir-
ectly onto the laundry.
▪
Washing drum dam-
aged by foreign ob-
jects (e.g. nails, pa-
per clips, etc.).
▸ Inspect washing drum for foreign
objects and damage.
▸ Remove any foreign objects.
▸ Call Customer Services if the
washing drum is damaged.
Fabric wear
▪
Washing drum over-
loaded.
▸ Put less laundry into the washing
▪
Friction between
fabrics during wash-
ing.
▸ Select the additional
«Easy
care» programme (see page 18).
▪
Pilling.
▸ Turn items inside out before wash-
ing.
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