6 Trouble-shooting
▸ Add a few drops of a suitable cleaning fluid to the cold hob surface and rub over the
surface using kitchen towel or a clean cloth.
▸ Wipe off with a wet cloth and then polish with a dry cloth or the soft side of a suitable
cleaning sponge.
Only use the cleaning agents and methods recommended on our
«Homepage»
.
6
Trouble-shooting
You may be able to trouble-shoot the following errors yourself. If not, note down the error
message in full and the serial number (FN), which can be found on the identification
plate, and call Customer Services.
6.1
Error messages
Display
Possible cause
Solution
illuminates
▪
The childproof lock is activ-
ated.
▸ For operating the appli-
ance with the childproof
lock activated, see the
«Operating the appliance»
section.
▸ Switch the childproof lock
off.
A continuous acoustic
signal is emitted,
flashes and the appli-
ance switches off
▪
A button or a slider was
touched for longer than
10 seconds.
▪
Object (e.g. pan, dish) on the
control panel.
▪
Food boiled over on to the
control panel.
▸ Remove object or food
that has boiled over.
▸ The appliance can be
used again as normal.
14