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8 Trouble-shooting
Display
Possible cause
Solution
flashes
▪
An interruption in the power
supply.
▸ Touch any button to ac-
knowledge the message.
▸ The appliance can be
used again as normal.
and
illuminate
▪
Object (e.g. pan, dish) on the
control panel.
▪
There is boiled-over food on
the control panel.
▸ Remove object or food
that has boiled over.
▸ The appliance can be
used again as normal.
and
illuminate
▪
Control unit has overheated
due to, for instance, hot
cookware or food being on
the control panel.
▸ Immediately remove the
hot cookware or food that
has boiled over from the
control panel.
▸ Touch the button to ac-
knowledge the error.
▪
An object (e.g. paper) under-
neath the hob is obstructing
the air intake.
▸ Remove any objects in the
drawer underneath the
hob.
▸ Touch any button to ac-
knowledge the error.
▸ After 10 minutes the appli-
ance can be used again
as normal.
▪
Ventilation is defective.
▸ Note down the error mes-
sage in full and the serial
number (SN) of the appli-
ance.
▸ Contact Customer Ser-
vices.
or and a num-
ber illuminate in the
display
▪
Internal error occurred.
▸ Note down the error mes-
sage in full and the serial
number (SN) of the appli-
ance.
▸ Contact Customer Ser-
vices.
and illuminate and
the cooking zone area
switches off
▪
Cookware is not suitable for
use with induction hobs.
▸ Use suitable magnetic
▪
Cookware is too small for the
cooking zone area selected.
▸ The diameter of the base
of the cookware must be
at least 10 cm.
and illuminate
▪
The automatic safety shut-off
was triggered.
▸ Switch the hob back on
again if required (see
page 13).
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