9 Trouble-shooting
9.2
Other possible problems
Problem
Possible cause
Solution
▪
Appliance is
not working
▪
A household fuse or
circuit breaker has
tripped.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪
The fuse or circuit
breaker keeps blow-
ing.
▸ Call Customer Services.
▪
Interruption in the
power supply.
▸ Check the power supply.
▪
Demo mode is
switched on.
The demo mode can only be switched
off with the security code.
▸ Contact Customer Services.
▪
Appliance is faulty.
▸ Contact Customer Services.
▪
Appliance door
does not open
automatically
(depending on
model)
▪
Power failure
▸ Appliance door can be opened
manually.
▪
Appliance is faulty.
▸ Contact Customer Services.
▪
Illumination is
not working
▪
LED light bulb is de-
fective.
▸ Contact Customer Services.
▪
Cooking time
seems longer
than usual
▪
Appliance only has a
one-phase connec-
tion.
▸ Connect appliance with a two-phase
connection.
▪
Thick smoke is
given off when
grilling
▪
The food is too near
to the heating ele-
ments.
▸ Check that the level selected is as re-
commended in «EasyCook».
▪
Grill setting is too
high.
▸ Reduce grill setting.
▪
The appliance
makes noises
during opera-
tion
▪
Appliance can make
noises at any time
during operation (e.g.
switching, pumping
and fan noises).
Such noise is normal.
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