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8 Trouble-shooting
Display
Possible cause
Solution
Insert front mat
▪
The front filter mat is
not inserted correctly.
▸ Insert front filter mat correctly.
▸ Press the
button.
▸ Restart the programme.
FXX/EXX see in-
structions
FN XXXXX
XXXXXX
▪
Various situations can
lead to this error mes-
sage.
▸ Press the
button.
▸ Switch off the power supply for about
1 minute.
▸ Switch the power supply back on again
and select a new programme.
▪
If the error appears
again:
▸ Note down error message in full and appli-
ance's FN.
▸ Switch off the power supply.
▸ Call Customer Services.
UXX/EXX see in-
structions
FN XXXXX
XXXXXX
▪
Overvoltage (U1)
▪
Undervoltage (U2)
▸ Press the
button.
▸ Switch off the power supply for about
1 minute.
▸ Switch the power supply back on again
and select a new programme.
▪
If the error appears
again:
▸ Disconnect from the power supply.
▸ Have an electrician check the house install-
ation.
8.2
Other possible problems
Problem
Possible cause
Solution
The programme
takes signific-
antly longer than
indicated.
▪
Door filter and/or door
filter mat are blocked.
▸ Clean (see page 25) door filter and/or
door filter mat.
▪
Very wet washing.
▸ Spin washing at higher speed.
▪
The ambient temperat-
ure is too high or too
low.
▸ Improve circulation and ventilation of air in
room.
▸ Ensure that the temperature of the room is
between 5 and 35 °C.
A new pro-
gramme cannot
be selected.
▪
A programme was in-
terrupted.
▸ Press the
button.
▸ Select a new programme.
28
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