8.
TROUBLESHOOTING
1.
Device can not connect to Wi-Fi
Ensure the wireless network is working by testing it using another wireless
device.
Ensure the device and the wireless router is within the range of the wireless
network to be connected to. Walls or other obstructions will reduce the
possible distances between wireless devices.
Ensure the security password being used is correct.
2.
Device doesn’t turn on
You can not turn on the device when the battery charge is below the critical
level. Please charge the battery.
Press the RESET button on the top of the device and check if the restarting
is normally or not.
Check if the charger is connected correctly.
3.
Heat issues
When running multiple applications using the screen on its brightest
setting, or when being charged, the device can get quite hot. This is normal
and should not cause any inconvenience when in use.
4.
System had anomalies and doesn’t work correctly
Installing some third-party applications may cause the system not to operate
correctly. Press the RESET button and perform a system reset to resolve this
issue.
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