7.
Troubleshooting
Having problems with your
modem? Try these basic
troubleshooting steps first.
1) Is your phone cord properly connected?
The phone
cord should be plugged into the jack on the modem and into
the wall phone jack. Use the phone cord included in your
modem’s box if possible.
2) Is your modem properly installed in your
computer?
Possible solution:
Refer to the “Verify that the modem is
properly installed” section of this Installation Guide for
possible solutions based on your particular
operating system.
OPTIONAL: Enabling the
Gaming Mode Feature
Your modem includes the Gaming Mode feature for
enhanced online gaming performance. Turn on for
faster response times in online games; turn off for
Web browsing, e-mail, and downloading files.
Go to the D:\Drivers\Gaming directory on the
Installation CD and double-click the gmtray.exe file.
(If your CD-ROM drive uses a different letter, go to
that letter in place of “D.”) This will automatically
install the Gaming Mode feature to your system.
Using the Gaming Mode
Feature
1) Once you have enabled the Gaming Mode feature,
you will see a modem icon on the toolbar of
your Windows desktop. This icon is used to enable the
Gaming Mode feature on your modem.
2) To enable the Gaming Mode feature, simply right-
click the icon when you are NOT online and
select Gaming Mode Enabled.
3) In order to disable Gaming Mode for normal Web
browsing, right-click the icon when you are NOT
online and select Gaming Mode Disabled.
NOTE TO LINUX USERS: This systray icon was not
designed for use with Linux. You will have to issue AT
commands to the modem to control Gaming Mode.
•
To enable Gaming Mode: AT&FG
•
To disable Gaming Mode: AT&F1
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