VIDOORA Installation and Operating Instructions
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5
CallMe App
Urmet's CallMe app (version 3.0 and above) gives you multiple options as a registered user. You can:
•
receive a video call (picture and sound) or an audio-only call from a door station to see and hear or, in the case of
an audio call, to hear only who rang.
•
have an audio conversation with the visitor at the front door
•
answer the front door
•
Activate the self-activation (menu item Cameras) to automatically see the live images of the door station on the
smartphone.
•
Make intercom calls to other smartphones connected to the same user account
•
view missed calls
•
view the alarm history
Important requirements
In order to receive calls from the door station (generally video intercoms) on the smartphone, the following
requirements must be met.
•
You need to install the CallMe app on the smartphone where you want the calls to come in.
•
Be sure to activate the receipt of notifications for the CallMe app on your smartphone (see your smartphone's app
settings help).
•
The app must be open.
•
Set the app to always be active in the background. To do this, deactivate
apps that optimise the battery usage or
energy saving of the smartphone, as these could impair the functioning of the app when the screen is switched off
(background) or put the app into sleep mode.
•
You must have an appropriately configured user account.
•
A correctly installed and configured VIDOORA door station capable of establishing an Internet connection.
•
A good quality internet connection must be available.
•
The app requires the following permissions:
o
Access to photos, multimedia content and files on the device
o
Record audios
o
Take photos and videos
o
Make and manage phone calls.
•
Make sure that no applications such as antivirus programs are active on the smartphone that could interfere with
the operation of Urmet's CallMe application, or set exceptions for the CallMe app.
•
Check that the data contract used on the smartphone does not block VoIP streams. If this is the case, contact your
provider or change the contract if necessary.
