11
Problem
Possible cause
Solution
The motorcycle does
not work
The battery is not charged.
Charge the battery, 12h may be necessary.
Connections or cables are disconnected.
Check that the battery is firmly engaged in the
motorcycle.
Make sure your wall outlet is working.
A short circuit may have occurred, check the
condition of the fuses.
The motorcycle does
not work long
The battery needs to be charged.
Charge the battery, 12h may be necessary.
Check that the battery is firmly engaged in the
motorcycle.
The battery does not charge fully.
Make sure the power flow is well connected.
The battery may need to be changed.
The brakes are not properly adjusted
Check the condition of your brakes
Tires are not properly inflated
Check the condition of your tires.
The motorcycle
suddenly stopped
working
Overload, cut-off
Overloading can lead to system shutdown. Turn
off the bike, wait 15 seconds, then turn it on
again.
Grilled fuse
Overloading can burn fuses, so you have to
change them. For this, contact the after-sales
service.
Check before the status of all connectors and
cables.
The motorcycle makes
strange noises when
the engine is running
The chain is struggling to work
Apply lubricant to the chain.
The motorcycle is
moving slowly
The brakes are not properly adjusted
Follow the instructions on page 8.
The bike has overloaded
Make sure the person on it weighs less than 68kg.
Check that there are no objects obstructing the
proper operation of the vehicle.
Bad driving condition
Make sure you are on flat, dry, and constant
ground.
Tires are not properly inflated
Follow the instructions on page 6.
The motorcycle runs
from time to time and
then does not work
Connector and cable issues
Check the condition of your motorcycle's cables.
The engine or electronics has a problem
Contact your local after-sales service.
The charger heats up
during use
Normal action of the charger
No problem if your charger heats up during
charging, it's a sign that it is working properly.
The bike does not
stop when I brake
The brakes are not well adjusted
Follow the instructions in the manual p8
TROUBLESHOOTING