
2-27
HELP ME !
Q: I just got my Uniwell POS System, where do I start?
A: Be good to your self and your Uniwell by getting some coffee (or cup of tea) and this manual. Both
are packed with all kinds of good things for you!
Q: Noting prints on my receipt, but the paper advances.
A: Paper installed wrong, turn roll around to print on shiny side. See Page 1-7
Q: I have an SX-7005 and the printer doesn’t print since we changed the roll of paper.
A: Make sure the paper is properly installed and do an initial reset. See Page 3-26
Q: My Logo has disappeared from my receipts.
A: Simply turn off the register wait a moment and turn it back on, the Logo will reload to the printer.
Q: Some one tried to do an initial reset, but now all my keys are dead.
A: Most likely some one did not do the initial reset correctly, contact support.
Q: What reports do I run at the end of the night?
A: Suggested nightly closing procedures can be found in this manual. See Page 2-10
Q: What reports do I run at the end of the month?
A: Suggested month end closing procedures can be found in this manual. See Page 2-24.
Q: Not sure what’s wrong? Need to speak to some one?
A: Support Contact numbers can be found in this manual. See below.