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Cause
Possible remedy
During a phone call the other party reports difficulties
hearing me
uDirect 3 microphone
openings may be
covered
Make sure the microphone
openings are not covered by
part of your body, clothing or
dirt and debris
uDirect 3 may not
be worn correctly
Do not turn uDirect 3
sideways and make sure
the neckloop plugs point
towards your mouth as you
speak
uDirect 3 may rub
against clothing
Reduce movement while
you speak, or consider using
the external microphone
(optional)
The surrounding noise
may be too loud
Although uDirect 3
features noise reduction
technologies, very noisy
environments should be
avoided.
Suggest to your callers that
they increase the phone
volume, or hold the uDirect 3
closer to your mouth
Cause
Possible remedy
uDirect 3 is unresponsive or does not show any
indicator when switching ON
uDirect 3 may be
completely discharged
Charge your uDirect 3
for at least 1 hour
It may indicate a
software problem
Unplug any connectors
from uDirect 3.
Switch uDirect 3 off and
on again.
Consider resetting uDirect 3
The operating time of your uDirect 3 is reduced
substantially
The battery typically
needs several charging
cycles to achieve full
performance
Charge for at least 3 hours
the first time you charge
uDirect 3.
Let a new uDirect 3 discharge
completely three times
I have interruptions while my audio streaming is active
uDirect 3 is too far
away from the hearing
aids while streaming
Wear uDirect 3 around your
neck with a maximum 40 cm
(16”) distance to the hearing
aids
Bluetooth signal
is out of range
Keep the Bluetooth device
within the operating range
Содержание uDirect 3
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