38
39
Cause
Possible remedy
Two long beeps
Low battery
Replace battery
Whistling
Custom shells/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Hand/clothing near ear
Move hand/clothing away
from ear
Poorly fitting custom
shells/domes
Consult your hearing
healthcare professional
Not clear, distorted
Poorly fitting custom
shells/domes
Consult your hearing
healthcare professional
Custom shells/ domes
blocked with ear wax
Clean custom shells/domes.
See “Cleaning your hearing
aids.” Consult your hearing
healthcare professional
Low battery
Replace battery
Plugged microphone
shield
Consult your hearing
healthcare professional
Cause
Possible remedy
Custom shells/domes falling out of ear
Poorly fitting custom
shells/domes
Consult your hearing
healthcare professional
Custom shells/domes
not inserted properly
See “Putting your hearing
aids on your ears.” Remove
and reinsert carefully
Weak on the telephone
Telephone not
positioned properly
Move telephone receiver
around ear for clearer signal.
See “Using the telephone”
Hearing aid requires
adjustment
Consult your hearing
healthcare professional
For any problems not listed in the guide, contact your
hearing healthcare professional.