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Digium Voicemail User Guide
Setting Up Your Mailbox for The First Time:
dial 400 to access voicemail and the default password followed by #. Contact the IT Help
Desk if you do not know the default password.
Press 4 to change your password (passwords must be 4 digits in length)
Dial 0 for “Mailbox Options”
Press 1 for “unavailable” message (will play whether in DND or not) this is what you use as
default
Press 3 to change your name
Accessing Voicemail Messages:
When you receive a new voicemail, it will appear on your screen in the upper left,
and a light will flash red on the top right of your phone.
You can listen to your messages by pressing the envelope
button (or by dialing
400)
This will open up the voicemail menu giving you the option to: play, call back, details (this
will show message duration and time/date), move (to a different folder), forward, or
delete.
When you select the message, you want to listen to, while listening it will visually give you
the options to: Rewind, Fast Forward, Pause, or Delete.
To check your messages from another phone/or on a phone with multiple voicemail boxes:
o
Dial 400, when it asks for a password press #
o
(it will play a short error message) then when it asks for your mailbox, enter your
extension
To Leave a Message Directly in Another User’s Mailbox:
By selecting the “Contacts” option on the home screen, select contact you wish to leave a
voicemail with -then select “Dial VM”.
You can press # to skip over the person’s greeting to get directly to the beep.
