2
To Transfer a Call:
To transfer a call, press the transfer
icon then dial the persons extension or
external number.
You can also transfer by pressing the transfer button then select person from either your
rapid dials (on the right of your display-D65 phones only) or from “contacts” by arrowing
down and selecting the person/ext.
Once you have your person selected whom you wish to transfer the call to: the screen will
display “Transfer” and “Dial” on the 1
st
and 2
nd
soft keys.
To do a blind transfer, select Transfer and hang up.
To announce the call being transferred, select Dial, then once finished announcing the call,
then press Transfer and hang up.
To cancel transfer press “resume” at any time or select the flashing red button in the upper
right corner.
Conference Calls:
To make a conference call: While connected to original caller, press the Conference button
(this will be the first option in the lower left-hand side of the screen) and dial the person’s
extension or external number -once they answer press the “conference “button again to join
the person(s) in.
You can have a maximum of 3 parties on a conference call.
Split feature allows you to talk to 1 of the 3 parties separate from the entire conference call.
Transfer to Voicemail:
With a caller on the line, press and hold the users favorite key (to the right of the display), then
select Transfer Voicemail
If the users favorite key is lit to show they are on a call transferring the call will automatically
put the caller into their voicemail
Another way to transfer directly to voicemail: press the transfer button then
dial*56 + the extension.
Microphone (Mute):
To mute out yourself on a call or conference call press the mute icon on the bottom
left of the home screen-this icon will then turn orange.
To unmute, press mute again (the icon will then turn clear again).
Volume Controls:
While on a call, or speakerphone at any time you can adjust the caller’s volume by pressing
the volume
controls at the bottom of the phone.
Also, while the phone is idle, you can press the volume controls to adjust ring volume.
