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PA966/967 User's Manual

Appendix B: Troubleshooting Guide

Terminal turns itself off

Problem

Terminal does not power on

Battery life is short

“Low Backup Battery” message

Screen is blank

Terminal will not shut off

Solution

Charge terminal for 16 hours

Terminal either does not
respond, or responds inaccu-
rately to touch screen input.

Cannot read bar code

Terminal cannot communicate
with host PC

Check settings on terminal (see page 27)

Check settings on PC (see page 25)

Try another cable

Make sure cable is tightly connected

Check to see if it works on another PC

If terminal is processing data, attach charging cable to insure
the battery isn’t depleted

If terminal is connected to AC power, disconnect

Perform a warm boot -

WARNING

Unsaved data will be lost

Perform a cold boot -

WARNING

Terminal will be reset to

factory default settings and data will be lost

Make sure scanning application is loaded and operational

Run “Scanner Setting” program to modify barcode read setting

Bar code might be distorted and should be replaced

Battery needs recharging or replacement

Clean scanner window

Calibrate touch screen

Perform a warm boot -

WARNING

Unsaved data will be lost

Perform a cold boot -

WARNING

Terminal will be reset to

factory default settings and data will be lost

Make sure the terminal is powered on
Adjust screen brightness

Adjust “Power Properties” - especially if peripherals are used

Adjust backlight of LCD or Keypad

Replace battery pack if old (battery can be recharged ap-
proximately 500 cycles)

Adjust “Power Properties”

Battery needs recharging

Battery needs recharging or replacement
Insure that the battery is installed correctly

Содержание PA966

Страница 1: ...P A966 P A966 P A966 PA967 A967 A967 A967 A967 P P P P Por or or or ortable T table T table T table T table Terminal erminal erminal erminal erminal User s Manual User s Manual User s Manual User s M...

Страница 2: ...PA966 3 First Steps with the Unitech PA966 4 6 First Operation of the PA966 Chapter 2 Using the Keypad and Scanner 9 Keypad 9 Enable Log 17 Re Open ScannerAfter Resume Power 17 Power On Delay 17 Misc...

Страница 3: ...erations 28 Storage and Safety Precautions 28 Chapter 4 Communication 29 Introduction 29 Connecting 29 ActiveSync 30 Changing Communications Settings 34 Synchronization 35 Installing and Removing Soft...

Страница 4: ...attery The backup battery will charge from external power or the main battery if the main battery still has enough power to turn on In the event the main battery is fully charged refrain from using th...

Страница 5: ...he Win dows CE 4 2 NET operating system and incorporates either an internal laser bar code scanning device for 1D scanning or an imaging module for 2D scanning or imaging as well as a color LCD touch...

Страница 6: ...2 PA966 967 User s Manual Unitech PA966 Accessories After opening the PA966 box please make sure the following items are present Battery Pack User Guide CD Stylus PA966 Main Unit Quick Reference Guide...

Страница 7: ...de Scanner 2D Imager Cursor Buttons Scanner Trigger On Off Key Stylus Cold Start inside PCMCIA Card Compartment IrDA Port Reset Hole CF Slot inside Battery Compartment PCMCIA Card Compartment Hand Str...

Страница 8: ...with the battery compartment latches First Steps with the Unitech PA966 There are three ways to provide power to the PA966 Note Docking Station RS232 Charging cable or USB Charging cable Rechargeable...

Страница 9: ...C adapter between the cable s power jack and an electrical outlet Supplying Power to the PA966 Charging the Main and Backup Batteries for the First Time It may take up to 16 hours to fully charge the...

Страница 10: ...o a field on a form use the stylus to print the letters or numbers Use very light pressure 3 To make a choice from a menu lightly tap the tip of the stylus on that choice 2 Hold the stylus as you woul...

Страница 11: ...ties dialog box will appear Follow the steps below to set the date and time Setting the Time Zone first Follow the steps below to set up your time zone 1 Tap the location arrow to see a list of cities...

Страница 12: ...ograms saved in Flash Memory are unaffected by the PA966 s power status To access the contents of Flash Memory simply select My Computer on the desktop and then select Flash Storage The programs and d...

Страница 13: ...ing the CANCEL button or the X icon on the touch screen ON OFF When the unit is off pressing the ON OFF key will turn the unit on Alternatively when the unit is on this key must be pressed and held do...

Страница 14: ...p Key 7 j 8 k 9 l m n o 0 p q r s t u v w x y z Del Esc Enter Position Escape Func Up Alpha Off default Backspace Enter 1 2 3 Tab 4 5 6 7 8 9 0 Space Delete Backspace Escape Enter Backspace Escape Ent...

Страница 15: ...functions or programs These hotkeys are useful for toggling the backlight and adjusting screen contrast when the menu driven operation is disabled Below is the list of hotkeys To use them press and h...

Страница 16: ...image 2D scanner only Left Trigger Right Trigger Scan2Key While Scan2Key is running data from barcodes will input as a keypad entry To test open the WordPad text editor and note the cursor location As...

Страница 17: ...the plus sign next to the symbology Tap the box to check or uncheck enable or disable the symbology Bar Code Symbologies Tap the next to Barcode Symbologies to reveal a list of all sup ported 1D barc...

Страница 18: ...nd or after the bar code data Enter text or numbers directly if you want the bar code preceded and or followed by specific numbers or text Tap OK when finished Suffix Suffix is set up exactly like pre...

Страница 19: ...uickly overwrite the terminator with a carriage return If you have installed a proximity reader module into your PA966 you can use this option to enable and disable the reader Proximity Reading Option...

Страница 20: ...t Power Management Options Power management options affect battery life and scanner perfor mance the default settings are usually appropriate but if you require greater battery life from your device t...

Страница 21: ...pplication that is accessing the scanner will have instant access again after a power down If unchecked the scanner will have to be re opened by the application but will be available to other programs...

Страница 22: ...me interval you want between scans Example shown is 3 seconds Click Start Show Data Only Select his function if you simply want the scanned data to appear on the screen one scan after another Select S...

Страница 23: ...t Stop Auto Scan Scanning will be halted Show Sequence Number Should you want your scanned input displayed with a number showing the sequence of each scan select Show Sequence Number Reset Sequence Nu...

Страница 24: ...tart a new sequence beginning with 1 Save To File Tap Menu Select Save To File Select the directory into which you want to save the scanned data Key in a file name By default the data will be saved as...

Страница 25: ...ad assuming it is a bar code symbology the PA966 is programmed to recognize Auto Scan Select Start Auto Scan see previous image Define the interval between scans Aim the scanner at the target bar code...

Страница 26: ...nder the Test tab this button toggles the scanner between image and text modes Save Image Tap Menu and select Save To File Give the image a name and save it as a JPG file name jpg Tap Text to return t...

Страница 27: ...al Define the Intercharacter Delay and the Shift Key Delay both in milliseconds Scanned bar codes will read and output to these specifications Version Tap the Version tab to view general information a...

Страница 28: ...re still installed in the battery compartment Charging the Main and Backup Battery for the First Time Note Before using the PA966 for the first time charge the unit for 16 hours to fully charge the em...

Страница 29: ...ery Very Low icon When displayed indicates the battery is very low Stopping the operation and charging the PA966 immediately is highly recommended Battery Very Low Battery Low icon When displayed indi...

Страница 30: ...lect Settings Control Panel from the Start menu and then double tap the Power icon to display Power Properties Automatic shut down of the PA966 The PA966 will enter Idle Mode when there is no task or...

Страница 31: ...tings Control Panel from the Start menu and then double tap the Display icon Because the power consumption of the LCD backlight is high turn off the backlight function if it is not necessary If a back...

Страница 32: ...e Lithium Ion batteries may be stored at temperatures between 4 F to 140 F 20 C to 60 C however they may be depleted more rapidly at the high end of this range It is recommended to store batteries wit...

Страница 33: ...ireless communication between mobile PA966 and host computers Serial or USB Cable Plug the RS232 or USB end of the communication charging cable into the appropriate PC port and the other into the PA96...

Страница 34: ...ndows NT operating system with a service pack you will be informed during setup that you may need to reinstall the service pack Try connecting first and if unsuccessful reinstall the latest service pa...

Страница 35: ...computer with the PA966 s communication cable see page 18 Turn the PA966 on Click the Next button Microsoft ActiveSync should recognize your PA966 and configure your communication port If a message ap...

Страница 36: ...e if more than one terminal is to be connected to the same PC via a Partnership The default Device Name assigned to the PA966 is WinCE It is important to specify a different name for each terminal if...

Страница 37: ...he PA966 to copy and move files between the PA966 and your desktop computer as described in the Synchronization section starting page 24 Select your PA966 to use Microsoft ActiveSync features such as...

Страница 38: ...following conditions are met Verify that the correct communications port is selected for your desktop computer and that it is free Microsoft ActiveSync uses the specified communication ports to conne...

Страница 39: ...ActiveSync setup If you accept the default On Connect synchronization option in the Microsoft ActiveSync Setup Wizard you ll be able to simply connect your PA966 to your desktop computer and synchron...

Страница 40: ...tions dialog box before the Option button is available for that service The PA966 only supports File synchronization Inbox Channels and Tasks are not supported Files All files created on the PA966 are...

Страница 41: ...m software and programs added to the PA966 at the factory are stored in FlashROM This software cannot be deleted or modified and you ll never acci dentally lose FlashROM contents Application Manager d...

Страница 42: ...end and receive mail from a remote mail server by setting up an e mail account with a service provider For dial up connections you ll require an internal PCMCIA type modem card or external modem for t...

Страница 43: ...your Internet mail service the InBox downloads only the first 100 lines of each new message to the InBox folder by default No mail attachments are downloaded When you synchronize with your desktop com...

Страница 44: ...oth Setup Select the BTPowerON program from Wireless Connection on your PA966 s Startup bar Select Bluetooth Module Power On and tap OK Wireless Communication Your PA966 is equipped with built in Blue...

Страница 45: ...TActiveSync from Communication on the Startup bar On your PC tap the Bluetooth icon on the task bar The screen to the right will appear Select More Choose Inquiry The inquiry process might take a few...

Страница 46: ...6 A Bluetooth security screen will appear prompting you to enter a PIN code This PIN code can be any series of letters and numbers and must be the same code you enter on your PA966 when prompted When...

Страница 47: ...67 7 28 18 5cm Length 7 28 18 5cm Width 3 49 8 76cm 3 49 8 76cm 1 70 4 33cm Depth 5 91 15 01cm 5 to 95 RH non condensing Humidity Shock Multiple 4 0 1 2m drops to concrete OS and Software Programming...

Страница 48: ...io Output Piezoelectric buzzer with software controlled volume Keypad 36 physical keys with backlight including cursor key numeric alpha function keypad TAB ESC FUNC brightness and contrast controls I...

Страница 49: ...0 3cm 10 inches 25 4cm 13 inches 33cm 20 inches 50 8cm 25 inches 63 5cm 30 inches 76 2cm Far Decode Zone 1D Laser Depth of Field Laser 5 mil 7 3 mil 10 mil 100 UPC 20 mil 40 mil 55 mil 0 in 0 cm 5 in...

Страница 50: ...ht Focal Point 7 17 8cm Scan Angle 40 from vertical Light Sources Red Aiming LEDs 626nm 30nm Green Aiming LEDs 526nm 30nm Red Illumination LEDs 626nm 30nm 2D Scanner Symbologies Linear Symbologies Cod...

Страница 51: ...eceive Data Ring Indicator Clear to Send Request to Send Data Set Ready Signal Ground Data Transmit Ready Send Data Ground 12VDC Input USB 5VDC Data Carrier Detect 1 9 8 7 6 5 4 3 2 13 12 11 10 14 15...

Страница 52: ...oot WARNING Unsaved data will be lost Perform a cold boot WARNING Terminal will be reset to factory default settings and data will be lost Make sure scanning application is loaded and operational Run...

Страница 53: ...requirements of DHHS CDRH 21CFR Subchapter J and to the requirements of IEC 825 1 Class II and Class 2 products are not consid ered to be hazardous The PA966 contains internally a Visible Laser Diode...

Страница 54: ...50 PA966 967 User s Manual Unitech America 6182 Katella Avenue Cypress CA 90630 800 861 8648 toll free www ute com...

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