Pirate’s Hook 4p Manual
06/25/2019
16
7. TROUBLE SHOOTINGS
7.1 Common Problem
Please confirm whether every connector connected tightly.
Symptom
Possible Cause
Recommended action
Game will not
start
Frame assembly connector is
loose.
Plug the connector tightly.
Frame assembly fault
Contact with UNIS Service.
Power cutting
Circuit protector make power SW
in cutting state
Turn on power SW again. If appeared
again and again, machine has
anomaly. Please contact with UNIS
Service.
Game will not
coin up
Coin mech. fault or sample coin
not installed.
Change coin mech. or sample coin.
Coin mech. signal cable loose.
Check coin mech. signal cable loose.
IO control board no signal.
Change IO board.
No ticket
dispensing
Out of ticket.
Add ticket and press reset button
Ticket jamming.
Remove the jammed tickets and press
reset button.
Wrong connection.
Check the connections.
No sound
Volume set too low.
Raise the volume.
Connector loose.
Plug in connector tightly.
PCB fault.
Change PCB.
Speaker fault.
Change speaker.
POT installation error.
Install POT correctly.
POT fault.
Change POT.
Audio cable problem.
Reconnect the audio cable or change
it.
PC crash.
Restart or system recovery.
Driver problem
Restart the audio driver.
Display black
screen
Check connectors.
Plug in connector tightly
Display fault.
Vitalize another source such as a PC to
verity if the display is operational.
RAM is loose.
Pull it out and insert it again or change
main board or RAM.
Display blue
screen
PC power cord is loose
Check PC power cord whether is loose.
VGA signal cable is loose.
Check VGA cable
PC video card is loose.
Reseat video card.
PC into protection
Open front cover, if power on, light
flash all the time. Press power button
30s, then restart.
“0X000000A” code appears.
Conflict between computer drive
and software.
Uninstall or disable the new drivers or
software.
