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Chapter 6 Troubleshooting and Component Replacement

Replace the power supply based on the following steps:

Step

Picture

Description

Locate the faulty

cabinet. Disconnect

the power cable and

signal cable.

Take the cover off.

Pull the button of

power box up

Содержание UpadIV2

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Страница 3: ...ds Version Revised Content Date 01 Initial release 2019 11 8 02 Update address 2019 12 18 03 Update specification 2019 3 11 04 Update address 2020 3 25 05 Update specification 2020 5 18 The manual may...

Страница 4: ...o help you resolve the problems in time and highly appreciate your suggestions Copyright The manual is the property of Unilumin Group Co Ltd The Unilumin LED s operating software is developed based on...

Страница 5: ...er to the LED display 5 Do not place or use the LED display in an environment with volatile corrosive or flammable chemical products 6 Do not use the LED display outdoors in rainy days or when the hum...

Страница 6: ...consumption not exceeding 3 kW and three phase power supply for an LED display with the total power consumption exceeding 3 kW 5 Ensure that the LED display is powered on at least twice per week and...

Страница 7: ...ble Connection 13 2 3 3 Power Cable Connection 14 2 3 4 Distribution Box for Rental LED Display 15 Chapter 3 LED Display Control Setting 16 3 1 Power on Testing 16 3 2 Preparation 17 3 2 1 Starting th...

Страница 8: ...s and Ageing Time table 56 Chapter 6 Troubleshooting and Component Replacement 57 6 1 Common Faults and Troubleshooting Methods 57 6 1 1 Failure in Lighting up the Display 57 6 1 2 Incomplete Picture...

Страница 9: ...y Period 65 8 3 Warranty Service 65 8 3 1 Warranty service type 65 8 4 Disclaimer 66 8 5 Warranty service process 67 8 6 Other 68 8 7 Product Warranty Card 69 Attachment 1 Path of Signal Cable inside...

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Страница 11: ...g angle high contrast ratio and sharp image output This product is well suited to light and dark scenes with the Dual Drive Configuration DDC technology High Dynamic Range HDR technology makes the dis...

Страница 12: ...ab 9 Module handle10 Left right lock 11 Signal port 12 Cabinet mounting hole M10 13 Location pin 14 Module Figure 1 1 Appearance of Cabinet NOTE The preceding figures are for reference only The produc...

Страница 13: ...1 16 1 28 Frame frequency Hz 50 60 50 60 Data interconnection Signal cable 100m Multi mode fiber 300m Single mode fiber 10km Optical parameter Brightness nits 1000 800 Color temperature K 2 000 9 300...

Страница 14: ...ries products can be assembled seamlessly into a screen of any size and are extensively used for performance stages high end automotive shows summit forums exhibitions events artistic performance and...

Страница 15: ...same level by using a horizontal ruler 2 Connect the ground beam support to the back frame 3 Install the cabinets sequentially from bottom to top and from middle to both sides Fasten the adjacent cab...

Страница 16: ...Chapter 2 Installation and Wiring 6 Figure 2 1 Installation of Floor mounted LED Display Cabinet Back Frame Connector Back Frame Ground Beam Maintenance Platform Ground Beam Support...

Страница 17: ...Installation steps are as follows Fastening Upper and Lower Cabinets with Locks Step Picture Description 1 Turn the locking tab to the leftmost position 2 Lift the locking tab 3 Push the lock to the...

Страница 18: ...apter 2 Installation and Wiring 8 Operation of Replacing Angle Block Step Picture Instruction Operation 1 Put hand shank up 2 Remove angle block and replace it with a new one 3 Press down the hand sha...

Страница 19: ...Installation and Wiring 9 Operation of Left right Connection Step Picture Instruction Operation 1 Keep handle up then push it through left cabinet 2 Switch hand shank to horizontal 3 Press down the h...

Страница 20: ...the LED display as shown in Figure 2 9 Figure 2 2 Installation of Hanged Cabinets 1 2 Fasten the cabinets sequentially from middle to both sides These cabinets can be fastened through upper lower loc...

Страница 21: ...ten other cabinets sequentially from top to bottom and from middle to both sides the number of cabinets in the horizontal direction is not restricted while the total number of all cabinets in the vert...

Страница 22: ...Wiring for LED Display 2 3 1 Common Cables Common cables used for the indoor series LED displays include Incoming Power Cable Power Cable Passing Through Cabinet Incoming Signal Cable Signal Cable Pas...

Страница 23: ...on Figure 2 6 shows the signal cable connection for cabinets with an arrangement of 6 cabinets Width 4 cabinets Height Signal cables shall be connected based on the wiring diagram of the delivered pro...

Страница 24: ...re 2 7 shows the power cable connection for cabinets with an arrangement of 6 cabinets Width 4 cabinets Height Power cables shall be connected based on the wiring diagram of the delivered products for...

Страница 25: ...of large load on the power grid This can effectively protect the electronic elements in the LED display and extend its lifespan The multiple outputs strong compatibility and high flexibility can reali...

Страница 26: ...reliable contact with the ground and kept away properly from the live wire The connected power supply shall be distant from high power equipment 3 When the 3 phase and 5 wire system is adopted the loa...

Страница 27: ...irm that the green indicator of the sending box is blinking normally blinking once per second Figure 3 1 Replication Mode 3 2 2 Installing the Software Open the optical disk provided for the delivered...

Страница 28: ...Click the User option and select Advanced Login as shown in Figure 3 3 Figure 3 3 Main Window of UniLCT Mars Enter the initial password admin as shown in Figure 3 4 to go to the advanced user window...

Страница 29: ...e 3 6 Figure 3 6 Screen Config The following window is displayed Set Sending Board Resolution 1920 1080 recommended Set Graphics Output Resolution to the same value as Sending Board Resolution Then cl...

Страница 30: ...d page click Scan Board to display the following window Figure 3 8 Scan Board Configuration 1 Click Load File to load the file xxxx rcfg stored in the optical disk 2 Click Send To HW 3 After sending c...

Страница 31: ...1 After configuring the parameters on the Scan Board page click Screen Connection to display the following window 1 Click Read File to load the file xxxx scr stored in the optical disk as shown in Fig...

Страница 32: ...confirm that the screen is complete Then click Save Figure 3 10 Screen Connection with Loaded File 3 4 Brightness Adjustment On the main window click Brightness as shown in Figure 3 11 to display the...

Страница 33: ...difying the brightness value the maximum value is 255 next to the scroll bar Figure 3 12 Manual Adjustment Display Quality Includes Soft mode and Enhanced mode The Soft mode is generally used for indo...

Страница 34: ...using the wizard 3 5 Correction Coefficient Management The UpadIV series products have been subject to correction before shipment To ensure the optimum displaying effect of the screen you need to acti...

Страница 35: ...ent database Set coefficients for a new scan board After replacing the scan board receiving crd set the correction coefficients for the new receiving card Set coefficients for a new module After repla...

Страница 36: ...1 As shown in Figure 3 15 select Topology or List Select the position of the replaced receiving card Click Next Figure 3 15 Selecting Area for New Receiving Card 2 Select the coefficient source Click...

Страница 37: ...y Control Setting 27 3 Select the corresponding correction coefficients Figure 3 17 Selecting Correction Coefficients for Receiving Card 4 Select Stable Upload and click Next Figure 3 18 Uploading Cor...

Страница 38: ...ent Red Adjust the red brightness value of calibration coefficients Green Adjust the green brightness value of calibration coefficients Blue Adjust the blue brightness value of calibration coefficient...

Страница 39: ...Coefficients for a New Module 1 Select Position of the New Module Select Topology or List Then select the position of the receiving card where the new module is located Double click the selected posi...

Страница 40: ...ting Position of New Module Module Size Set the size of the module in a cabinet The software determines each module arrangement based on module size and cabinet size 3 Adjust the coefficients similar...

Страница 41: ...ficients to the hardware Use similar steps in setting coefficients for a new receiving card For details refer to Step 4 Step 5 and Step 6 in Section 3 5 1 so that they are retentive after a power fail...

Страница 42: ...picture as the prestored picture for the screen This prestored picture can be set as a screen displayed upon booting signal cable disconnection or DVI signal absence On the main window click Tool and...

Страница 43: ...k Save to Hardware to save the picture as a prestored picture to the hardware Click Check Store Picture to display the stored picture on the screen to check its effect 2 Function Settings Boot Screen...

Страница 44: ...program and Priority programs of the page Professional playing program is used most commonly This Section introduces the Professional playing program only Run the software to enter the main window Cli...

Страница 45: ...ows To increase or decrease the number of display windows re enter the number of display windows in the box next to Number of Display Windows and then click Update Start X Indicates the horizontal sta...

Страница 46: ...next time when the PC is started Restart Software on Time If you enable this function set the restart interval and time and click OK UniStudio will be automatically restarted after the PC time reaches...

Страница 47: ...s function the PC will automatically read and activate the playing solution once the USB flash drive is inserted to the PC If you do disable this function the PC cannot implement the plug and play fun...

Страница 48: ...ties of the playing solution After adding a general time segment or interstitial segment click General Segment 1 to edit the properties displayed in the segment editing area on the right side as shown...

Страница 49: ...Setting 39 4 3 2 Editing the Program Page 1 Creating a program page As shown in Figure 4 7 right click General Segment or click the Add Program Page button in the toolbar to create a program page Figu...

Страница 50: ...erties of Program Page If you select Specify Number of Times the next general program page is played after the preset Times to Play for the display window with the longest playing time on the current...

Страница 51: ...ayed in the area not covered by the display window as shown in Figure 4 9 Figure 4 9 Background of Program Page After adding the program page you can move copy paste or delete the program page by usin...

Страница 52: ...d to add a display window to this program page Click Add Window on the toolbar of the program page to add a window to the current program page See Figure 4 11 Figure 4 11 Adding a Window to Program Pa...

Страница 53: ...e adjusted based on actual conditions by using either of the following two methods a Directly specify the new location and size in the setting pane as shown in Figure 4 13 Figure 4 13 Setting the Wind...

Страница 54: ...o be deleted Click the delete key to delete the window as shown in Figure 4 15 Figure 4 15 Deleting the Display Window 4 Moving a display window Select the program or window Click the direction key to...

Страница 55: ...Editing the Media 1 Adding the media The type of window for adding the media is Common Window Click the Add Media of a common window to select media of different types to be added into the media list...

Страница 56: ...ure 4 18 Media Setting Window 2 Setting the media properties Different media have different properties After a medium in the media list is selected the property page of this medium is displayed below...

Страница 57: ...n if different playing times are required for different media you can select the media in the media list and then double click times to play to modify the playing times by either entering a new value...

Страница 58: ...ck the media to perform operations on the selected media as shown in Figure 4 21 Figure 4 21 Media Operation Menu Right click a blank area in the media playlist A media playing menu is displayed as sh...

Страница 59: ...e is edited or loaded click the play key on the main toolbar to start the current playing mode as shown in Figure 4 23 Figure 4 23 Play Key on the Toolbar After play is activated the editing page is s...

Страница 60: ...ll cover the lower layer windows For example if you add a common window and then a clock window of the same size and coordinate the common window will cover the clock window when they are playing If y...

Страница 61: ...on the toolbar and select Save or Save As to save the playing solution in the format of xxxx plym See Figure 4 27 Figure 4 27 Saving a Playing Solution File Open After a playing solution is saved you...

Страница 62: ...e LED display perform warm up operations on the LED display if it has been idle for a long period of time for details about warm up operations see Section 5 5 2 If the product is used as a fixed LED d...

Страница 63: ...ry two months if it is idle for a long period of time 10 In wet seasons perform warm up operations on the LED display and its auxiliary devices at least once a month if it is idle for a long period of...

Страница 64: ...utdown and Maintenance 54 Figure 5 1 Prestore Picture Setting 5 4 2 Ageing On the main window click Brightness to enter the brightness adjustment interface as shown in Figure 5 2 Figure 5 2 Main Windo...

Страница 65: ...ess Adjustment See Figure 5 3 Figure 5 3 Manual Adjustment NOTE It is recommended that manual brightness adjustment be finished within 60 seconds Return to the main window Click Display Control to ent...

Страница 66: ...ig 5 5 Display Control 5 4 3 Display Brightness and Ageing Time table Adjust the screen brightness and perform ageing based on the steps described in Section 5 5 2 SN Display Brightness Ageing time 1...

Страница 67: ...reliably 3 Check whether the control PC is in sleep mode or monitor protection mode If the control PC is not in sleep mode check whether the graphics card is configured properly on the software 6 1 2...

Страница 68: ...the resolution of the screen 6 1 4 Blinking of a Cabinet in the Display Causes 1 The output of receiving card or hub card is faulty 2 The receiving card program is incorrect Troubleshooting method 1...

Страница 69: ...ng maintenance on the LED display switch off the power to ensure your personal safety and equipment safety When installing a new module connect the flat cables first and then the DC power cable and ma...

Страница 70: ...eshooting and Component Replacement 60 2 Grasp the module handle push anywhere of module cover 3 Remove the module out of the cabinet 4 Unfasten the security rope of the defective module and replace i...

Страница 71: ...Component Replacement 61 Replace the power supply based on the following steps Step Picture Description 1 Locate the faulty cabinet Disconnect the power cable and signal cable 2 Take the cover off 3 P...

Страница 72: ...Chapter 6 Troubleshooting and Component Replacement 62 4 Replace the power box with a new one...

Страница 73: ...t 63 Replace the receiving card based on the following steps Step Picture Description 1 Locate the faulty cabinet Disconnect the power cable and then take the cover off 2 Remove the screws on receivin...

Страница 74: ...d must be protected against the wind rain direct sunlight and corrosive liquid during transportation The stacking layers shall not exceed two layers for flight cases 7 3 Storage The cabinets of indoor...

Страница 75: ...e type 1 Free Online Remote Service Remote technical guidance provided by instant messaging tools such as telephone mail and remote software to help solve problems during the use of the device Includi...

Страница 76: ...o consumables including but not limited to connectors networks cables optical cables cables power cables signal cables aviation connectors and all other wire connection items 2 Defects faults or damag...

Страница 77: ...dents improper maintenance or failure to comply with product specifications 16 Unilumin s product don t work or damage due to the match with equipment such as broadcasting and control system which are...

Страница 78: ...service process With the warranty card or order number you can submit requirements through the website of the company email telephone and special customized window and you need to provide specific con...

Страница 79: ...nty Card Product Warranty Card Order No Shipment Date Warranty Period Product Model Product Quantity Customer Name Contact Information Customer Address Remark s Warranty Record Warranty Date Fault and...

Страница 80: ...Attachment 1 Path of Signal Cable inside the Cabinet 70 Attachment 1 Path of Signal Cable inside the Cabinet Receiving card Signal Cable Connection Diagram Rear View for Cabinet of UpadIV Series...

Страница 81: ...th Road western Daya Bay Huiyang District Huizhou China Telephone switchboard 86 755 29918999 Fax 86 755 29912092 Website www unilumin com Service Department Tel 86 0 755 29592226 direct line 24 hour...

Страница 82: ...Profile West 950 Great West Road Brentford Middlesex TW8 9ES E mail sales unilumin com Tel 44 0 208 568 6333 RUSSIA POST SALE SERVICE CENTER Address Russia 111250 Moscow Zavoda Serp I Molot Drive D 10...

Страница 83: ...3 9827 8374 E mail amer support unilumin com sales_au unilumin com MIDDLE EAST SUBSIDIARY Address Suite 1702 Reef Tower cluster O Jumeriah Lake Towers Dubai UAE Tel 00971 4 4270171 E mail sales unilu...

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