11
If...
Try...
The headset won’t pair
with my phone.
-
Making sure your phone is in pairing mode. Check your
phone’s manual for instructions on Bluetooth device
pairing.
-
Turning the headset off. Wait at least 10 seconds, then
try again. (See page 5.)
-
Making sure your phone supports the Bluetooth
headset or Hands Free Profile.
The headset paired
with my phone, but
I can’t hear anything
through it.
-
Making sure the call connected and is still active.
-
Making sure the phone transferred the call to the
headset. Press and hold
MFB
for two seconds to transfer
the call.
The headset keeps
beeping, and I don’t
know why.
-
Charging the battery; the battery may be getting low.
The beep sequence will continue every 30 seconds
until you charge the battery.
I can hear the caller,
but the audio is very
weak or soft.
-
Turning the speaker volume up.
-
Moving closer to your phone Adjusting the ear cushion
to find your “sweet spot” (see Using Your Headset
section).
