FCV 5G (Rev. 0) 2
5. WARRANTY
The instruments manufactured by us are guaranteed for twelve months from any faults attributable
to manufacturing defects or defects in the used materials.
Revision operations are carried out by Technical Support at our facility located at:
UNAOHM Service
Via G. Di Vittorio N° 49 20068 Peschiera Borromeo, Italy, Tel +39.02.36577787, where the units
must be sent. Shipment must be freight paid with appropriate packing preferably in the original
packaging in order to prevent damage during transportation.
In order to take advantage of the warranty a copy of the invoice or fiscal sales receipt relative to the
purchase of the instrument must be produced.
The warranty will be considered void in case of tampering, modifications or repairs carried out by
unauthorised personnel.
The power batteries and piles are not included in the warranty.
SERVICE NOT COVERED UNDER WARRANTY
We are available for our esteemed customers for the repair of instruments manufactured by us,
even after the warranty period, in order to restore equipment to its original condition (as long as it is
economically convenient).
The availability of mechanical and electronic spare parts is guaranteed for up to 5 years when the
circuits are manufactured with discreet components. In the event integrated circuits are used, the
supply of spare parts is ensured while supplies last and subject to their availability on the global
market. The repair of instruments which are no longer covered under warranty is normally carried
out against payment. Quotes must be requested upon delivery of the instrument. In the event the
quote is not accepted, the expenses sustained for its preparation shall be charged to the customer.
To avoid wasting time, it is very important that the unit be returned with its accompanying
documents complete with all data as required by law.
Use the dedicated forms in this manual or attach an accompanying letter, specifying the defect
detected, the name and telephone number of the person to be contacted for any additional
information or clarifications.
MISCELLANEOUS
The wiring diagram of the unit will not be provided (not even upon request). Any illustrations and
diagrams inserted in the brochure are purely indicative. We reserve the right to make any change
which may become necessary without updating the instruction manual.
