Ultratec CapTel 800i, Инструкция по эксплуатации

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70 • P R O B L E M S O LV I N G Customer Service: 888-269-7477
My CapTel 800i does not ring
Check that the RINGER switch is set to ON.
Too many phones and/or computer modems in your home may exceed the
“ringer equivalence number” (REN) allotted by your telephone service.
Contact your telephone service provider to verify that your service is adequate
for the number of phones/devices you use.
I want to make captioned calls at work, but I don’t hear a dial
tone when I pick up the handset.
If you need to dial a “9” or another number to get an outside line, then you
must dial the “9” before placing your call. When programming a Speed Dial
button, be sure to include the dialing prefix before the phone number.
What does “No Network Connection” prompt on my screen mean?
It means that the CapTel 800i is not able to send and receive data over the
Internet. Check your connections again to confirm that you are connected to
Internet service, and that your Internet service is working properly. If the
problem persists, please contact
CapTel Customer Service for help.
Can I use the Internet on my computer at the same time that
I am on the
CapTel 800i phone with captions?
Yes. At times, you may experience slightly slower captions. But there should
be no major difficulty using both the Internet with your computer and using
your
CapTel phone at the same time.
Leaving messages on answering machines
You may begin leaving your message as soon as you see (BEEP) on the display
screen or hear the recorded greeting end.
If you receive no further information, you may assume your message was
recorded. If the answering machine is capable of confirming that a message
was left, you will see the confirmation message on the
CapTel display.
Problem Solving