Issued/Revised: 04/15/13
WARRANTY
800.458.5872
www.ultraplay.com
10
UltraPlay warrants its products to be free from defects in materials and/or workmanship, subject to
normal usage and installation, for a period of 1-year from the date of shipment to the original
purchaser. In the event of a claim under this warranty, UltraPlay will replace the component at no cost
within the first 12 months from date of shipment to the original customer. Equipment not specifically
addressed in the following paragraphs is also subject to this limited 1 year warranty against defects
in materials and/or workmanship.
FIFTEEN-YEAR LIMITED WARRANTY ON METAL PARTS
UltraPlay provides a limited warranty on metal decks, steps, stairs, rails, pipes, support posts, rungs,
loops, to be free from defects in materials or workmanship against structural failure which causes the
product to become unfit for its intended use, subject to normal usage and installation, for a period of
10 years from the date of shipment to the original customer.
TEN-YEAR LIMITED WARRANTY ON UPRIGHT POSTS, CAPS, AND HARDWARE
UltraPlay provides a limited warranty on Discovery Centers metal upright posts, caps, and hardware
to be free from defects in materials or workmanship against structural failure which causes the product
to become unfit for its intended use, subject to normal usage and installation, for a period of 10 years
from the date of shipment to the original customer.
FIVE-YEAR LIMITED WARRANTY ON ROTOMOLDED AND BLOWMOLDED PLASTIC
COMPONENTS
UltraPlay provides a limited warranty on rotomolded and blowmolded plastic components such as the
following plastic parts: slides, climbers, roofs, panels. These components are warranted to be free
from defects in materials or workmanship, subject to normal usage and installation, for a period of 5
years from the date of shipment to the original customer.
FIVE-YEAR LIMITED WARRANTY ON GROUND-MOUNT METAL PARTS
UltraPlay Systems provides a limited warranty on metal footers, inground footers, surface mount
plates, ground spikes, slide and climber mounting posts and plates to be free from defects in materials
or workmanship against structural failure which causes the product to become unfit for its intended
use, subject to normal usage and installation, for a period of 5 years from the date of shipment to the
original customer.
ONE-YEAR LIMITED WARRANTY ON COMPONENTS WITH MOVING PARTS
UltraPlay Systems provides a limited warranty on components with moving parts, freestanding
components such as spring riders and swings, and all other components not specifically named above
to be free from defects in materials or workmanship against structural failure which causes the product
to become unfit for its intended use, subject to normal usage and installation, for a period of 1 year
from the date of shipment to the original customer.
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