Copyright © Ultralift Australia, all rights reserved
82 Dougharty Road, Heidelberg West
Victoria 3081, Australia
Phone: +61 3 9459 0873
Email: [email protected]
TROUBLESHOOTING
TROUBLESHOOTING
If you are having issues with your TV Lift, please try the following steps:
TV Lift Will Not Rise:
•
Check power is available and active
•
Attempt to “Force Initialise”
linear
actuators
using
the DP1U
(see below)
•
Check that all appropriate cables are plugged in correctly
•
If using Bluetooth, make sure the app is paired
TV Lift Will Not Lower:
•
Check power is available and active
•
Check that all appropriate cables are plugged in correctly
•
Hold down
button
on the
DP1U
•
If using Bluetooth, make sure the app is paired
•
Check the Safety Switch connection to the SLS unit
TV Lift Will Not Raise Past Desired Position:
•
Reset the travel limits using the DP1U Console
Forced Initialisation:
Forced initialisation is only needed if the two
actuators
are not level at the same height. It is recommended
to remove the TV before attempting this procedure.
Press the “DOWN” button once
on the DP1U
(or in some cases, press and hold) until the unit is completely
in the down position. Release the “DOWN” button then press and hold again for 6 seconds. The lift should
move up and down slightly. The system is now initialised.
If you are still having issues, please contact Ultralift Australia on +61 3 9459 0873 for further support.
