P a g e
| 10 Copyright UltraDisk™ 2009 All rights reserved
Attention: Before converting the ACT file, please rename or
backup the recording file in WAV format which has the same code
with ACT format need to convert.For example: We want to convert
“REC001 ACT” to WAV format. Before converting it, we have to
rename the “REC001”. Otherwise the new file “REC001” created by
converting will replace the original “REC001”.
Trouble shooting
The recorder cannot turn on
.
Please check the power switch is at the “ON” side or if there is enough battery,
please recharge the battery or reformat the recorder. Check that the Hold button
is not on.
No sound is heard when playing files
.
Please make sure the connection of earphone is OK. Please adjust the volume or
check the file to see if the file is damaged/corrupted
It will not record
.
Please format the recorder at FAT system. But please backup the important files
onto your pc/laptop before formatting. All data is wiped from the recorder
The recorder is frozen, can not response
.
Please take out the battery and put them back after 3 second. Then connect the
recorder with PC via USB cable. Format the recorder at FAT system. But please
backup the important files before formatting.
It will not connect with my PC, it can’t be recognized.
Please check whether there’s something wrong with the USB cable, use a spare if
you have one. If you are on an old Operating system please check that the OS
USB driver has been installed properly.
The FM Radio is not very clear
Please adjust the position of earphone and recorder.
More support and FAQ are available in the UltraDisk support area; please visit
www.ultradisk.co.uk
or your vendor for direct support.
