Page 19
2nd Edition. January, 2000
ULTRA
★
STEREO
PSA-200 Instruction Manual
Troubleshooting The PSA-200
Software
Should you receive an error message such
as “Video capture card not responding” or
encounter problems with the PSA-200
PCMCIA card, please refer to the following
troubleshooting instructions:
The changes that are listed should not
affect any other components of your
system. If at any time you are uncom-
fortable changing your computer’s
configurations, and would like some
guidance, please call USL, Inc. for tech-
nical support at 805-549-0161.
Please be advised that there is a known
conflict between the PSA-200 Video Cap-
ture card and some network interface
cards. It is recommended to check for IRQ
or memory allocation conflicts or to re-
move any network interface cards from
the “Device Manager’ if a problem occurs
during the installation or operation of the
PSA-200 system.
1. Verify you have installed the PSA-200
software before you inserted the
PCMCIA card. If you did not, proceed
to step 4.
2. Be sure that the card is properly in-
serted in the PC Card socket. Eject the
card and insert it again.
3. Ensure that all cables are correctly
connected together. Check that all con-
nectors are fully inserted, and latched,
if applicable, to their mating parts.
4. Check to make sure the PCMCIA card
is correctly initializing.
A. Right click the “My Computer”
icon and select “Properties” from
bottom of list.
B. Click the “Device Manager” tab at
the top of the System properties
dialog box.
C. Scroll down to “Sound, video and
game controllers” and double
click to expand
D. Double click “Video Port Profes-
sional” icon on the device list
(see Fig. 17).
Fig. 17
E. In the Device Status field it
should say “This device is work-
ing properly.” (See Fig. 18)
If not, select/highlight “Video
Port Professional” icon in previ-
ous window and click “Remove.”
