XI Faults & solutions
If your charger can not work correctly, you can refer to table below
Fault Phenomenon
Analysis
Solutions
Battery temperature
Sensor Fault
External battery temperature
sensor is fault or not
connected
Check sensor connection
or change a new one
Battery not
connected
Battery is not connected or
reverse connected
Check and connect the
battery correctly
Over-temperature
protection
Charging environment
temperature is too high;
cooling fan is fault;
air vents are obstructed
Place the charger in lower
temperature environments
and recharge;
Check whether cooling fan
is fault or air vents are
obstructed
Input fault protection
Poor contact of charger’s
input side ; Charger is broken
If no poor contact
phenomenon occurs,
please contact us
Charging timeout
Battery is damaged or aging
Check and replace battery
Battery Overheating Battery is damaged or aging
Check and replace battery
Pre-charge timeout Battery is damaged or aging
Check and replace battery
Internal temperature
sensor fault
Charger is broken inside
Please contact us
Output voltage
feedback fault
Charger is broken inside
Please contact us
“Full Power ”after
short charging
Battery is broken;
Poor contact between charger
and battery;
Battery has been fully
charged;
Check whether the battery
is damaged; battery
connecting cables are firm
; the battery is fully
charged
Battery temperature
becomes more than
50
℃
and produces
a lot of bubbles
Battery is aging ;
Battery voltage is lower than
the nominal voltage of the
charger
Check the battery, and
replace bad battery;
Reselect charger that
match battery voltage
level .
Low battery capacity Battery is aging
Replace the battery
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11/19/2015 11:13 AM